Luxury Retail Assistant Manager

1 week ago

Montreal, Quebec, Canada Longchamp Full time
About the Role

We are seeking a highly skilled and experienced Retail Manager to join our team at Longchamp. As a Luxury Retail Assistant Manager, you will be responsible for overseeing the daily operations of our Royalmount, Mount Royal, Quebec location.

Key Responsibilities
  • Assume leadership and development role, assisting the store manager with day-to-day functions
  • Effective total store communication, morale awareness, and staff development
  • Interviewing, hiring, and training employees
  • Performance reviews, rewards, and discipline
  • Complaint resolution and continual performance issue evaluation
  • Time sheet review and payroll management
  • Sales team task assignment and goal monitoring
  • Maintenance of total store standards
  • Identification of price changes/errors and communication to corporate
  • Review of department/store trends
  • Participation in opening and closing the store
  • Management of office tasks, funds, and shipments
  • Monitoring of sales performance through analysis
  • Adherence to company policies and procedures
Requirements
  • Degree in Fashion or related field OR equivalent work experience and education
  • Bilingual English-French
  • 5 years of experience in high-end retail, boutique, or sales, with proven expertise in retail management, covering P&L, staff supervision, scheduling, training, merchandising, inventory, shrink control, and payroll
  • Proficient in POS transactions (sales, returns, exchanges, CRM)
  • Working knowledge of Microsoft Excel, Outlook, and Word
  • Familiarity with store operations
  • Experience in researching and exploring market trends

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