Assistant Store Manager
1 week ago
Fendi Italia Srl is seeking a highly skilled and experienced Assistant Store Manager to join our team. As a key member of our retail leadership team, you will be responsible for providing exceptional customer service, driving sales growth, and leading a high-performing team to achieve business objectives.
Key Responsibilities- Team Leadership and Development
- Empower and support team members to achieve their individual and store objectives.
- Develop and implement training programs to enhance team skills and knowledge.
- Assume store management responsibilities in the absence of the Store Manager.
- Supervise store personnel and ensure compliance with company policies and procedures.
- Build and maintain strong relationships with clients to drive sales growth and customer loyalty.
- Develop and implement strategies to improve customer service and experience.
- Monitor and analyze sales performance to identify opportunities for growth and improvement.
- Collaborate with store leadership to develop and implement business plans and strategies.
- Work with the Visual Merchandising Ambassador to ensure visual displays are consistent with company standards.
- Ensure accurate inventory management and control procedures are in place.
- Monitor and analyze inventory levels to identify opportunities for improvement.
- Ensure accurate cash handling and processing procedures are in place.
- Monitor and analyze sales performance to identify opportunities for growth and improvement.
- Collaborate with store leadership to develop and implement business plans and strategies.
To be successful in this role, you will need:
- Minimum 5 years' leadership experience in retail, preferably in a luxury environment.
- Strong drive for results and goal-oriented approach.
- Proactive interpersonal skills and ability to communicate effectively.
- Proficiency in using POS systems and inventory management functions.
- Ability to work in a team environment and lift boxes/weight up to 10lbs.
- Organizational and digital literacy skills.
- Flexible availability, including nights, weekends, and holidays.
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