Sales and Revenue Growth Specialist

6 days ago

Toronto, Ontario, Canada UPS Full time

UPS is a global logistics company that offers a wide range of services to businesses and individuals. We are seeking an experienced Sales and Revenue Growth Specialist to join our team.

Estimated Salary: $90,000 - $120,000 per year

Job Description

This role will engage with team members to develop robust account strategies and ensure effective application of sales and negotiation skills. The ideal candidate will drive results in key areas of the business plan including profit, revenue growth, people development, and reporting.

The Sales and Revenue Growth Specialist will train Account Executives (AEs) to review customer information and understand customer account status using DRIVE and other applications. They will communicate market trends and competitor information to support the sales team in opportunity development.

Responsibilities:
  • Conducts customer calls to model sales techniques and shares sales/negotiation expertise with team members.
  • Shares complex experiences with operations teams to provide awareness on recurring customer issues.
  • Collaborates with cross-functional committees (e.g., claims, damage reduction, etc.) to provide subject matter expertise.
  • Manages resources and people processes (e.g., My Talent Center, career development, training, staffing, etc.) to ensure day-to-day administration of processes and formal procedures.
  • Participates in establishing departmental budget to ensure guidelines are realistic and achievable.
  • Considers industry and financial trends when making account decisions.
  • Reviews and coaches team members on overall revenue results compared to plan.
  • Provides consultative selling techniques, negotiation skills, and positioning solutions.
  • Conducts customer analysis to identify customer facts and trends and collects standard research data about current and prospective customers.
  • Helps define and create specific documented account strategies, evaluates key financial indicators, and leverages sales and service resources to meet basic customer needs.
  • BUILDS AND MAINTAINS RELATIONSHIPS throughout a customer organization.

Required Skills and Qualifications:

  • Bachelor's degree or International equivalent - Required
  • Meets local age and operations requirements to operate a vehicle
  • Willing to travel
  • Microsoft Office skills
  • Availability to work flexible shift hours and provides own vehicle for business.
  • Demonstrates a familiarity with both UPS's and competitors' core service offerings
  • Demonstrates negotiation techniques
  • Demonstrates a detailed understanding of supply chain concepts and able to recommend solutions to issues
  • Previous supervisory experience – Preferred

Benefits:

  • A comprehensive benefits package, including medical, dental, and vision insurance
  • A 401(k) retirement savings plan with company match
  • Flexible paid time off policy
  • Tuition reimbursement program
  • Professional development opportunities

Others:

UPS is a diverse and equal opportunity employer. Accommodations are available, on request, for candidates with disabilities taking part in the recruitment process. If you are selected to participate in the recruitment process, please advise if you require accommodation for a disability.

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