Customer Service Representative with Bilingual Expertise

1 week ago


Cambridge, Ontario, Canada Superior Propane Full time

About the Role


We are seeking a Bilingual Customer Experience Representative to join our team at Superior Propane. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our clients over the phone and through various communication channels.



Key Responsibilities



  • Build strong relationships with customers through effective communication and problem-solving skills.
  • Respond to customer inquiries and resolve issues in a timely and professional manner.
  • Provide accurate and reliable information to customers regarding their accounts and services.
  • Work collaboratively with team members to ensure seamless customer service and support.
  • Escalate complex issues to senior team members or management as needed.


Requirements


To be successful in this role, you will need to have:



  • Bilingual fluency in French and English, both written and verbal.
  • Post-secondary degree or diploma, or equivalent experience.
  • At least one year of customer service experience, preferably in a telephone contact environment.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Proficiency in Microsoft Office and other relevant software applications.


About Superior Propane


Superior Propane is Canada's leading propane provider, serving residential and commercial customers across the country. We are committed to providing exceptional customer service and support to our clients, and we are looking for a talented individual to join our team.



What We Offer


As a member of our team, you will have the opportunity to work with a dynamic and supportive team, and to develop your skills and knowledge in a fast-paced and evolving industry. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.



  • Cambridge, Ontario, Canada CB Canada Full time

    Customer Experience SpecialistWe are seeking a highly motivated and customer-focused Bilingual Customer Service Representative to join our team at CB Canada. As a key member of our customer experience team, you will play a critical role in delivering exceptional customer service and helping to elevate customer experiences.Key Responsibilities:Work closely...


  • Cambridge, Ontario, Canada CB Canada Full time

    Customer Experience SpecialistWe are seeking a highly motivated and customer-focused Bilingual Customer Service Representative to join our team at CB Canada. As a key member of our customer experience team, you will play a critical role in delivering exceptional customer service and helping to elevate customer experiences.Key Responsibilities:Work closely...


  • Cambridge, Ontario, Canada CB Canada Full time

    Job Summary:We are seeking a highly motivated and customer-focused Bilingual Customer Service Representative to join our team at CB Canada. As a key member of our customer experience team, you will be responsible for providing exceptional service to our clients, understanding their needs, and helping to strengthen their experiences with our organization.Key...


  • Cambridge, Ontario, Canada Superior Propane Full time

    Customer Service Representative - BilingualSuperior Propane is seeking a highly skilled and bilingual customer service representative to join our team. As a customer service representative, you will be responsible for providing exceptional customer service to our clients, resolving issues, and ensuring customer satisfaction.Key Responsibilities:Provide...


  • Cambridge, Ontario, Canada Superior Propane Full time

    Customer Service Representative - BilingualSuperior Propane is seeking a highly skilled and bilingual customer service representative to join our team. As a customer service representative, you will be responsible for providing exceptional customer service to our clients, resolving issues, and ensuring customer satisfaction.Key Responsibilities:Provide...


  • Cambridge, Ontario, Canada Superior Propane Full time

    Customer Experience Representative - BilingualWe are seeking a highly skilled and bilingual Customer Experience Representative to join our team at Superior Propane. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met and exceeded.Key...


  • Cambridge, Ontario, Canada Superior Propane Full time

    Customer Experience Representative - BilingualWe are seeking a highly skilled and bilingual Customer Experience Representative to join our team at Superior Propane. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met and exceeded.Key...


  • Cambridge, Ontario, Canada Superior Propane Full time

    Customer Experience Specialist - BilingualWe are seeking a highly skilled Bilingual Customer Experience Specialist to join our team at Superior Propane. As a key member of our Customer Experience team, you will be responsible for providing exceptional customer service to our clients in both English and French.Key Responsibilities:Build positive relationships...


  • Cambridge, Ontario, Canada Superior Propane Full time

    Customer Experience Specialist - BilingualAt Superior Propane, we are seeking a highly skilled and bilingual Customer Experience Specialist to join our team. As a key member of our Customer Experience team, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met and exceeded.Key Responsibilities:Build...


  • Cambridge, Ontario, Canada Superior Propane Full time

    Customer Experience Specialist - BilingualWe are seeking a highly skilled and multilingual Customer Experience Specialist to join our team at Superior Propane. As a key member of our Customer Experience team, you will be responsible for providing exceptional customer service to our clients in both English and French.Key Responsibilities:Build positive...


  • Cambridge, Ontario, Canada Superior Propane Full time

    Customer Experience Representative Job SummaryWe are seeking a skilled and bilingual Customer Experience Representative to join our team at Superior Propane. As a key member of our Customer Experience team, you will play a vital role in delivering exceptional customer service to our propane customers.Key ResponsibilitiesBuild strong relationships with...


  • Cambridge, Ontario, Canada Canon Canada Full time

    About Canon CanadaCanon Canada is a leading provider of digital imaging solutions, with a diverse culture that values innovation and customer satisfaction. We are committed to creating a harmonious and inclusive work environment, where all employees can thrive and contribute to our success.Job SummaryWe are seeking a highly motivated and results-driven...


  • Cambridge, Ontario, Canada Superior Propane Full time

    Job Title: Customer Service Representative - Propane IndustryOverviewSuperior Propane is a leading provider of propane services in Canada, and we are seeking a highly skilled and motivated customer service representative to join our team.Estimated Salary:$55,000 - $65,000 per year, depending on experienceResponsibilitiesThe customer service representative...


  • Cambridge, Ontario, Canada Superior Propane Full time

    Job Summary:We are seeking a highly skilled Bilingual Customer Experience Representative to join our team at Superior Propane. As a key member of our Customer Experience team, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met and exceeded.Key Responsibilities:Build and maintain positive...


  • Cambridge, Ontario, Canada CB Canada Full time

    We are seeking a highly skilled Bilingual Customer Service Representative to join our team at CB Canada. This role is responsible for providing exceptional customer service and helping to elevate customer experiences through a deep understanding of customer needs, motivations, and emotions.Key Responsibilities:Work closely with internal stakeholders to...


  • Cambridge, Ontario, Canada Superior Propane Full time

    Customer Experience Representative RoleWe are seeking a highly skilled Customer Experience Representative to join our team at Superior Propane. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met and exceeded.Key Responsibilities:Build positive...


  • Cambridge, Ontario, Canada beBee Professionals Full time $25,000 - $35,000

    beBee Professionals in Cambridge is looking for a talented Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing excellent customer service, handling customer transactions, and maintaining a clean and organized checkout area.Key Responsibilities:Process customer purchases and handle...


  • Cambridge, Ontario, Canada beBee Professionals Full time $25,000 - $35,000

    We are seeking a Customer Service Representative to join our team at beBee Professionals in Cambridge. As a Customer Service Representative, you will be responsible for providing exceptional customer service, taking customer orders, and preparing food items to meet our high standards.Key Responsibilities:Take customer orders and respond to customer inquiries...


  • Cambridge, Ontario, Canada Superior Propane Full time

    Customer Service RepresentativeAt Superior Propane, we are seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer experience team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met and exceeded.Key Responsibilities:Build positive relationships with...


  • Cambridge, Ontario, Canada Todd O'Donnell Insurance Agency Full time

    Customer Service RepresentativeWe are seeking a highly motivated and organized individual to join our team as a Customer Service Representative. As a key member of our office, you will be responsible for providing exceptional customer service, managing day-to-day operations, and supporting our sales team.Key Responsibilities:Provide top-notch customer...