Bilingual Customer Service Representative
4 weeks ago
We are seeking a highly motivated and customer-focused Bilingual Customer Service Representative to join our team at CB Canada. As a key member of our customer experience team, you will be responsible for providing exceptional service to our clients, understanding their needs, and helping to strengthen their experiences with our organization.
Key Responsibilities:
- Work closely with internal stakeholders to enhance customer experiences
- Use gathered information to identify gaps and recommend strategies to strengthen customer experience metrics
- Design marketing and engagement strategies for new products or services
- Collect, monitor, and analyze customer feedback and satisfaction using various forms of communication
Requirements:
- Strong business writing skills and ability to use email correspondence effectively
- Collaboration with others is essential, as well as strong project management and problem-solving expertise
- Strong technical skills, including knowledge and experience with customer relationship management software (CRM)
- Proven ability to interpret and analyze data to enhance the customer experience
About CB Canada:
CB Canada is a leading provider of customer experience solutions. We are committed to delivering exceptional service to our clients and helping them achieve their goals.
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Cambridge, Ontario, Canada Superior Propane Full timeAbout the RoleWe are seeking a Bilingual Customer Experience Representative to join our team at Superior Propane. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our clients over the phone and through various communication channels.Key ResponsibilitiesBuild strong relationships with...
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Bilingual Customer Service Representative
1 month ago
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Bilingual Customer Service Representative
1 month ago
Cambridge, Ontario, Canada Superior Propane Full timeCustomer Experience Specialist - BilingualAt Superior Propane, we are seeking a highly skilled and bilingual Customer Experience Specialist to join our team. As a key member of our Customer Experience team, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met and exceeded.Key Responsibilities:Build...
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