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Intensive Case Manager

2 months ago

Hamilton, Ontario, Canada Good Shepherd Centres Full time
About the Role

We are seeking a highly skilled and compassionate Intensive Case Manager to join our team at Good Shepherd Centres. As a key member of our Reaching Home Division, you will play a vital role in providing respectful and appropriate housing support services to individuals and families experiencing chronic homelessness.

Key Responsibilities
  • Provide trauma-informed intensive case management to youth, women, and families in need
  • Work collaboratively with service users, community agencies, and interdisciplinary teams to secure permanent housing and provide ongoing support
  • Develop and implement individualized housing and support plans to meet the unique needs of each service user
  • Accompany service users to community appointments, apartment viewings, and provide monthly home visits to ensure ongoing support
  • Participate in regular team meetings and contribute to the development of best practices in trauma-informed care
Requirements
  • Post-secondary education in Social Services or a related field
  • Minimum 1-year related experience or equivalent combination of education, training, and experience in Social Services or a related field
  • Strong knowledge of and experience working with a range of issues impacting youth, women, and families, including homelessness, violence against women and children, poverty, mental illness, and substance use
  • Commitment to and experience working within a person-centered, trauma-informed, harm reduction, and housing first framework
  • Excellent interpersonal and conflict resolution skills, verbal and written communication, time management, and organization
  • Ability to work cooperatively and collaboratively within an interdisciplinary team
  • CPR certification or willingness to be certified
  • Valid G license required
  • Fluency in a 2nd language is an asset
What We Offer
  • A supportive and inclusive work environment
  • Opportunities for professional development and continuing education
  • A comprehensive benefits package, including extended health and dental benefits
  • A positive and encouraging work atmosphere
  • The opportunity to make a meaningful difference in the lives of individuals and families

Good Shepherd Centres is an equal opportunity employer operating within an anti-racist and anti-oppression framework. We strive to establish workplaces that reflect and are enhanced by the rich diversity of the community we serve.