Auto Claims Adjuster

1 day ago

Montreal, Quebec, Canada Recrute Action Full time

About the Role:

We are seeking an experienced Auto Claims Adjuster to join our team at Recruit Action. As a key member of our insurance industry team, you will be responsible for guiding clients through the claims compensation process, investigating automobile collision claims, and addressing their needs.

Key Responsibilities:

  • Guide clients through the claims compensation process, investigate their automobile collision claims, and address their needs.
  • Work in accordance with company practices and industry regulatory requirements; apply best practices and take responsibility for customer service and claims results.
  • Work independently in a digital environment.
  • Actively participate in training to keep knowledge up-to-date on best practices applicable to claims settlements.
  • Participate in special projects and provide feedback to the company to support its customer service excellence initiatives.

Requirements:

  • Possession of a college diploma and/or an AEC in damage insurance.
  • Hold the AMF license in claims adjuster.
  • Experience in customer service (e.g., retail sales, tourism, etc.).
  • Ability to work in a digital and remote environment.
  • Strong curiosity and willingness to find ways to continuously improve processes in order to deliver an exceptional customer experience.
  • Bilingual in English and French (spoken and written).
  • Ability to embody the company's culture and values and contribute positively to it.

About Recruit Action:

Recruit Action is a recruitment agency that provides quality support and a personalized approach to job seekers and businesses. We are committed to delivering exceptional customer service and helping our clients achieve their goals.

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