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Auto Claims Adjuster Trainee

2 months ago


Montreal, Quebec, Canada Wawanesa Insurance Full time

Job Overview

We are seeking a highly skilled and motivated individual to join our team as an Auto Claims Adjuster Trainee. As a trainee, you will have the opportunity to develop your skills and knowledge in the field of insurance claims adjusting, while working in a fast-paced and dynamic environment.

Key Responsibilities

  • Provide exceptional customer service and ensure that all customers receive a fair and equitable claims experience.
  • Investigate losses to determine liability and ensure that all necessary documentation is completed accurately and efficiently.
  • Evaluate relevant information from sources such as appraisers, third-party adjusters, contractors, and repair facilities to quantify losses.
  • Coordinate services with vendors and service providers to ensure that all claims are handled in a proactive and timely manner.
  • Maintain accurate records based on company standards and policies within the claims system.
  • Remain up-to-date with legislative changes and trends in the insurance industry.
  • Perform other duties as assigned.

Qualifications

  • Fully proficient in French and English.
  • Obtain a Claims Adjuster Permit through the Autorité des Marchés Financiers (AMF) within 6 months of being hired.
  • Effective customer service skills, including empathy and concern for our customers.
  • Strong investigative and analytical skills.
  • Strong time management and organizational skills, with the ability to prioritize work in a fast-paced, changing environment.
  • Detail-oriented with a critical degree of accuracy regarding data entry.
  • Strong negotiation skills.

About Wawanesa Insurance

Wawanesa Insurance is a leading provider of insurance products and services in Canada. We are committed to delivering exceptional customer service and providing our customers with a fair and equitable claims experience.

Diversity, Equity & Inclusion

Wawanesa Insurance is an equal opportunity employer and is committed to fostering a diverse workforce that is equitable and inclusive for all. We provide equal employment opportunity to all employees and applicants without regard to an individual's protected status.