Business Solutions Consultant

1 month ago

Mississauga, Ontario, Canada Michael Page Full time

About Our Client

Michael Page is a leading recruitment agency that provides Personal and Commercial Specialty Insurance solutions to protect Canadian families and businesses across Canada.

Job Description

You will focus on understanding and addressing business needs by translating business needs into efficient system and process solutions, with a focus on the Guidewire suite of applications. Responsibilities encompass requirements gathering, planning and execution of User Acceptance Testing (UAT), Post Deployment Testing, and providing production support to ensure optimal solutions, quality and performance.

Key Responsibilities

  • Collaborate with stakeholders across various departments including IT, Underwriting, Claims, Finance, to understand business needs
  • Collaborate with stakeholders to solicit Business Requirements using Agile and Waterfall Principles
  • Partner with IT to analyze requirements to determine system potential, down and upstream system impact, and the relative impact to business
  • Review business requirement documentation for completion and obtain final sign-off
  • Inspire stakeholders in the art of the possible and utilize best practices to influence optimal solution design
  • Ensure test process, methodologies and tools are applied appropriately within Guidewire
  • Develop and document test scenarios, test matrices, and execute system integration testing
  • Execute User Acceptance Testing (UAT) and Post Acceptance Testing (PAT) after Guidewire system implementation
  • Actively participate in the post implementation support and review phase
  • Assist in updating system tables files accurately when changes are requested including product configuration and admin setup
  • Assist in communicating to management, team leaders and trainers on any new or changed functionality of a system
  • Provide technical support for clients via phone and e-mail to accurately record a detailed description of known issue, and work with cross functional teams to address in a timely manner

Requirements

  • Post-secondary education required
  • Guidewire experience required
  • Minimum 2 years' experience as a Business Analyst, Testing Analyst, or Business Consultant
  • Minimum 5 years' experience in the Insurance industry preferred
  • CIP, CRM, CBAP, CAPM, PMP preferred but not required
  • Strong analytical and problem-solving skills
  • Excellent written communication, verbal communication, and presentation skills
  • Strong technical acumen and demonstrated experience in data gathering, data analysis, data backfilling, and the creation of conceptual and logical models
  • Bilingual (English and French) is nice to have

What's on Offer

Competitive total compensation and benefits package, Annual shared success program based on performance, Annual merit increases based on performance, Defined Contribution Pension Plan with a matching contribution component

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