Care Coordinator, Mental Health Programs Leader
4 hours ago
We are seeking a highly skilled Care Coordinator to lead our mental health programs. As a key member of our team, you will be responsible for coordinating the work of intake specialists and program navigators, ensuring seamless client flow and optimal progression to discharge.
Responsibilities- Program Management:
- Coordinate the daily activities of intake specialists and program navigators, prioritizing intakes based on established criteria.
- Liaise with clinical care teams to ensure specific care plan actions are completed and review intake and discharge planning to optimize client progress.
- Ensure admissions team files are up-to-date and manage verification paperwork as required.
- Serve as a point of contact for clients, families, and community care teams, addressing concerns and following up as needed.
- Administration:
- Oversee clinical and organizational data collection across all MHSU programs, preparing reports for leadership and funders as required.
- Manage the central client calendar, ensuring program participants attend scheduled appointments offsite as part of their treatment.
- Human Resources:
- Support the Manager by attending panel interviews, providing recommendations on new staff selections, and offering feedback on staff performance appraisals.
- Determine related training and orientation requirements.
- Assign and adjust workload, schedules, and coordinate staff coverage when needed, ensuring service levels and staffing requirements are met.
- A post-secondary diploma in social work, community services, or an equivalent combination of education and experience.
- 2-4 years of practical experience in an admission setting working with vulnerable populations, substance use services, mental health, or corrections.
- Satisfactory completion of a criminal records check with vulnerable sector screening is required.
- Satisfactory completion of Tuberculosis Screening form is required.
- Satisfactory completion of Employee Immunization Record form is required.
- Standard First Aid - with CPR-C-AED is required.
- A valid driver's license with a driver's abstract.
- A high level of integrity and dependability, with a strong sense of urgency and results-orientation.
- Demonstrated strong written, verbal, and interpersonal communication skills.
- Ability to lead and work in a trauma-informed practice.
The estimated salary for this role is between $32,490 and $34,180 per year, depending on qualifications and experience.
About Phoenix SocietyWe are a non-profit organization dedicated to supporting individuals and communities affected by addiction and mental health issues. Our mission is to provide innovative solutions and compassionate care to those in need.
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