Care Coordinator, Mental Health Program Manager

5 days ago


Surrey, British Columbia, Canada Phoenix Society Full time

About the Role

We are seeking a highly skilled Care Coordinator to join our team at Phoenix Society. As a key member of our mental health program, you will be responsible for providing leadership and support to our admissions team.

Responsibilities

  • Coordinate the work of the Intake Specialists and Program Navigators on a day-to-day basis.
  • Evaluate intake staff performance and provide guidance to ensure optimal client flow and placement.
  • Liaise with clinical teams to ensure seamless transitions and progress towards discharge.
  • Manage all verification paperwork and adhere to accreditation, licensing, and safety guidelines.
  • Serve as a point person for clients, families, and community care teams.

Requirements

  • Post-secondary diploma in social work or a related field.
  • 2-4 years of experience in an admission setting working with vulnerable populations.
  • Excellent communication and interpersonal skills.
  • Ability to lead and work in a trauma-informed practice.

What We Offer

We offer a competitive salary range of $32.49 - $34.18 per hour, commensurate with experience.

About Us

Phoenix Society is a leading provider of mental health services, dedicated to delivering exceptional care and support to our clients.



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