Restaurant Operations Manager

5 days ago


Welland, Ontario, Canada Firehouse Subs Full time

Firehouse Subs is seeking a highly skilled Restaurant Operations Manager to lead our team of employees and drive business success. This is a permanent, full-time position working 30-40 hours per week in a fast-paced environment.

Salary: $60,000 - $80,000 per year

Job Description:

We are looking for an experienced restaurant operations manager to oversee the day-to-day activities of our restaurant. The ideal candidate will have a strong background in food service management, excellent communication skills, and the ability to work well under pressure.

Key Responsibilities:

  • Manage Daily Operations: Oversee all aspects of restaurant operations, including managing staff, maintaining inventory levels, and ensuring compliance with health and safety regulations.
  • Supervise Staff: Supervise and train a team of 5-10 employees, providing guidance and support to ensure exceptional customer service.
  • Financial Management: Balance cash, complete balance sheets, and manage supplier relationships to optimize profitability.
  • Customer Service: Provide exceptional customer service, addressing complaints and concerns in a professional and courteous manner.
  • Marketing and Sales: Participate in marketing plans and implementation, driving sales growth and increasing revenue.

Required Skills and Qualifications:

  • Education: Secondary (high) school graduation certificate
  • Experience: 1 year to less than 2 years in a related field
  • Skills: Excellent communication and interpersonal skills, ability to multitask and prioritize tasks, knowledge of food service operations and management principles

Benefits:

  • Competitive Salary: $60,000 - $80,000 per year
  • Benefits Package: Comprehensive benefits package, including medical, dental, and vision insurance, paid time off, and opportunities for career advancement

Work Environment:

The successful candidate will work in a fast-paced environment, with regular overtime required. The role requires standing for extended periods, attention to detail, and excellent problem-solving skills.

About Firehouse Subs:



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