Business Process Optimization Specialist

1 week ago


Markham, Ontario, Canada NADG Full time

NADG, a leading retail and mixed-use property developer, is seeking a highly skilled Business Process Optimization Specialist to join their Information Management team.

The ideal candidate will have a strong background in process analysis and improvement, with experience in mapping and documenting business workflows, creating visual representations, and identifying areas of inefficiency and duplication.

This role requires excellent communication skills, both oral and written, as well as the ability to work independently and consistently follow up on tasks and manage projects.

Responsibilities:

  • Conduct interviews with subject matter experts across departments to gather information about current processes, workflows, and pain points.
  • Correlate and collate gathered information into visual representations, including process maps, task maps, workflows, procedures, and reports.
  • Facilitate department team discussions and collaborate with teams to model process workflows, identify opportunities for improvements, automation, and optimization, and define clear end-to-end use cases that align with business goals.
  • Analyze current processes to identify inefficiencies, redundancies, and gaps in the workflow.
  • Support change management efforts during implementation of new processes or changes.
  • Deliver regular progress reports to senior management, highlighting key insights and proposed improvements.

The successful candidate will possess a Bachelor's degree in Business Administration, Library Science, Information Management, Communication, or a related discipline, with 3-5 years of experience in an information management, process automation, or business operations and analysis role.

Estimated Salary: $70,000 - $90,000 per year.

NADG offers a competitive salary and benefits package, including health insurance, retirement plan, and paid time off. As part of our commitment to ensuring our employment practices are fair, accessible, and inclusive of persons with disabilities, we offer accommodations upon request throughout the recruitment and assessment process.



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