Customer Service Representative

3 weeks ago

Toronto, Ontario, Canada Winners Full time
JOB DESCRIPTION

Collaboration and Teamwork

Jenna discovered the importance of collaboration while working at TJX Canada. She is an outgoing "people person" who enjoys working with her colleagues to meet customers’ needs. We want our teams to have fun when they come to work, and fostering relationships helps that happen.





What You’ll Discover



Eligible Associates can look forward to:




  • \t

  • \t\tA one-of-a-kind, inclusive culture
    \t

  • \t\tDedicated training and on-the-job resources to enhance your development
    \t

  • \t\tMerchandise discount for yourself and eligible family members at all TJX Canada stores
    \t

  • \t\tAssociate and Family Assistance Program to support healthy living
    \




What You’ll Do



As a member of our team, you’ll have the opportunity to:




  • \t

  • \t\tGreet customers in a friendly manner and provide information on merchandise items, prices, and brands
    \t

  • \t\tProcess daily shipments and maintain a clean and organized warehouse area
    \t

  • \t\tDemonstrate excellent customer service while processing refunds, exchanges, and purchases
    \t

  • \t\tAssist with Fitting Room duties and ensure a positive customer experience
    \




What You’ll Need



To succeed in this role, you’ll need:




  • \t

  • \t\tA high school education or equivalent work experience
    \t

  • \t\tExcellent customer service, communication, and time management skills
    \t

  • \t\tThe ability to work in a fast-paced environment and maintain a positive attitude
    \




Hourly Range



The hourly range for this position is $ - $ per hour.*



This represents the expected hiring range and may not represent the full pay range for the position. The pay rate offered may be higher than the posted range depending on several factors such as relevant skills, experience, and local labor market demands.





Join Our Team



At TJX Canada, we’re committed to creating a diverse and inclusive work environment. We believe that our teams are the key to our success, and we’re always looking for talented individuals to join our family.





Discover Different



Every day is an opportunity to discover something new about our business, our partnerships, and even something exciting about yourself. By becoming a member of our TJX Canada family, you’ll have the full support of a diverse, close-knit group of people across our Distribution Centers, Retail Stores (Winners, HomeSense, Marshalls) and our Office locations.





Equal Opportunity Employer



We are an equal opportunity employer committed to the inclusion and accommodation of all individuals.

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