Food Service Team Lead
5 days ago
We are seeking a highly motivated and experienced Food Service Supervisor to join our team at Philthy Philly Cheesesteak and Poutinerie. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our kitchen and ensuring that our high standards of quality and customer service are consistently met.
Key Responsibilities- Leadership and Management
- Supervise and train kitchen staff to ensure they have the skills and knowledge to perform their duties efficiently and effectively.
- Develop and implement effective strategies to improve kitchen efficiency and productivity.
- Quality Control
- Ensure that all food products meet our high standards of quality and presentation.
- Monitor and maintain accurate records of food stock, sales, and wastage.
- Customer Service
- Provide exceptional customer service to our guests, responding promptly to their needs and concerns.
- Address customer complaints in a professional and courteous manner.
- Administrative Tasks
- Prepare and submit reports on kitchen performance, including sales, inventory, and labor costs.
- Maintain accurate records of employee hours, attendance, and performance.
- Education
- Secondary (high) school graduation certificate.
- Experience
- At least 1 year of experience in a food service management role.
- Skills
- Excellent leadership and communication skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Strong attention to detail and organizational skills.
The successful candidate will be required to work in a fast-paced kitchen environment, standing for extended periods and lifting up to 25 pounds. A valid food safety certification is an asset.
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