Senior Mortgage Solutions Specialist

12 hours ago


Waterloo, Ontario, Canada MCAP Group of Companies Full time

We are seeking a Senior Mortgage Solutions Specialist to join our team at the MCAP Group of Companies.

The estimated salary for this position is $52,500 - $57,500 per year, depending on location and experience.

About the Role

This is a permanent full-time position located in Waterloo, Ontario.

As a Senior Mortgage Solutions Specialist, you will play a key role in providing mortgage solutions to borrowers across Canada.

Your primary responsibilities will include:

  1. Promoting Financing Options: Reviewing financial situations of borrowers, utilizing product options and borrower goals to suggest products and terms that are mutually beneficial, offering interest rates and penalty quotes, and completing applications.
  2. Promoting Ancillary & Retention Services: Promoting applicable lender product options and services such as Mortgage Life Insurance, Disability Insurance, and Home Warranty options, educating borrowers on features and benefits of existing mortgage products to retain them when financing is unavailable or unwarranted.

In addition, you will be responsible for assisting with respect to enhancing the overall borrower experience, providing feedback and insight to management, and maintaining relationships with clients.

You will work closely with other teams to achieve the success of borrower retention and facilitation of the borrower financing experience.

About Us

The MCAP Group of Companies is Canada's largest independent mortgage finance company, with over $150 billion in assets under management.

We originate residential mortgages exclusively through the mortgage broker channel and have been serving a variety of developer, construction and lender clients across Canada for over 35 years.

We are committed to fostering an inclusive, accessible environment, where all employees feel valued, respected and supported throughout the recruitment and employment process.

If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



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