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Front Desk Coordinator

2 months ago

Edmonton, Alberta, Canada Inn Style Full time

Inn Style is seeking a professional Front Desk Coordinator to join our team. As a key member of our staff, you will be responsible for providing exceptional customer service and ensuring a smooth experience for our guests.

Job Summary

The Front Desk Coordinator will be the first point of contact for our guests, answering phone calls, responding to emails, and resolving any issues that may arise during their stay.

We are looking for an organized and efficient individual who can multitask with ease, handling multiple responsibilities at once while maintaining a positive attitude and a smile.

This is a permanent position working 32-40 hours per week, offering a competitive salary of $45,000-$55,000 per year, depending on experience.

  • Key Responsibilities:
  • Provide exceptional customer service to guests via phone, email, and in-person interactions.
  • Check-in and check-out guests, ensuring all necessary documents are completed and accurate.
  • Manage front desk operations, including cash handling, inventory management, and maintenance of guest records.
  • Collaborate with housekeeping and maintenance teams to resolve any guest complaints or issues.
  • Contribute to a positive and supportive work environment by being proactive, flexible, and willing to go above and beyond for our guests.
Requirements

To be successful in this role, you will need:

  • Education:
  • Secondary (high) school graduation certificate.
  • Skills and Qualifications:
  • Efficient interpersonal skills.
  • Excellent oral communication.
  • Excellent written communication.
  • Organized.
  • Time management.

Please note that we offer a comprehensive benefits package, including health insurance, retirement savings plan, and paid time off. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer service, please submit your application today