Restaurant Operations Assistant
22 hours ago
We are seeking a highly organized and detail-oriented Restaurant Operations Assistant to join our team at Crabby Joe's Bar and Grill in Kitchener. As a key member of our management team, you will be responsible for ensuring the smooth operation of our restaurant, including supervising staff, managing events, and maintaining a high level of customer service.
Key Responsibilities:- Evaluate daily operations to ensure efficiency and effectiveness
- Monitor staff performance and provide feedback and coaching as needed
- Plan and organize daily operations, including setting staff work schedules and managing inventory
- Supervise staff and ensure they are meeting expectations
- Train staff on new procedures and policies
- Enforce provincial/territorial liquor legislation and regulations
- Negotiate with clients for catering or use of facilities
- Participate in marketing plans and implementation
- Leading/instructing individuals
- Address customers' complaints or concerns
- Provide customer service
- Manage events, including weddings, parties, and corporate functions
- 1-2 years of experience in a restaurant or hospitality setting
- College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
- Urban area experience preferred
- Willing to relocate
- Relocation costs not covered by employer
- MS Office and MS Windows skills
- Point of sale system experience
- Own transportation
- Fast-paced environment and ability to work under pressure
- Attention to detail and ability to multitask
- Excellent oral communication and interpersonal skills
- Flexibility and ability to work a variety of shifts
- Free parking available
- Permanent position
- 30 hours per week
- English language of work
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