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Restaurant Operations Manager

2 months ago

Kitchener, Ontario, Canada Empress of India Restaurant Full time
{"h2": "Restaurant Operations Manager Job Description", "p": "At Empress of India Restaurant, we are seeking a highly skilled Restaurant Operations Manager to join our team. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring that our customers receive exceptional service and that our business runs smoothly and efficiently.

Responsibilities:

* Determine the type of services to be offered and implement operational procedures
* Balance cash and complete balance sheets, cash reports, and related forms
* Conduct performance reviews
* Cost products and services
* Enforce provincial/territorial liquor legislation and regulations
* Organize and maintain inventory
* Ensure health and safety regulations are followed
* Negotiate arrangements with suppliers for food and other supplies
* Negotiate with clients for catering or use of facilities
* Participate in marketing plans and implementation
* Address customers' complaints or concerns
* Provide customer service
* Plan, organize, direct, control, and evaluate daily operations

Supervision:

* 3-4 people

Work conditions and physical capabilities:

* Fast-paced environment
* Work under pressure
* Tight deadlines
* Repetitive tasks
* Handling heavy loads
* Physically demanding
* Attention to detail
* Combination of sitting, standing, walking
* Standing for extended periods
* Large workload
* Overtime required

Personal suitability:

* Accurate
* Client focus
* Dependability
* Efficient interpersonal skills
* Excellent oral communication
* Excellent written communication
* Flexibility
* Organized
* Reliability
* Team player

Government programs:

* Recognized employer
* Work Term: Permanent
* Work Language: English
* Hours: 30 hours per week
"}