Restaurant Operations Manager

2 months ago


Kitchener, Ontario, Canada OSCAR'S FAMILY RESTAURANT AND PIZZERIA Full time
Job Summary

Oscar's Family Restaurant and Pizzeria is seeking a highly skilled Restaurant Operations Manager to join our team. As a key member of our management team, you will be responsible for driving revenue growth, improving operational efficiency, and ensuring exceptional customer service.

Key Responsibilities
  • Budget Management: Analyze and optimize our restaurant's budget to maximize profits, including cost control and financial planning.
  • Menu Development: Collaborate with our culinary team to develop and implement menu changes that drive sales and profitability.
  • Staff Management: Lead and motivate our team to deliver exceptional customer service, including training, performance evaluations, and staff scheduling.
  • Operational Efficiency: Identify areas for improvement and implement process changes to increase productivity and reduce waste.
  • Customer Service: Ensure that every customer has an exceptional dining experience, addressing any concerns or complaints in a timely and professional manner.
  • Event Management: Plan and execute successful events, including weddings, corporate functions, and other special occasions.
  • Supplier Negotiations: Negotiate with suppliers to secure the best possible prices for food, ingredients, and other essential items.
Requirements
  • Education: College or CEGEP diploma in a related field.
  • Experience: 1-2 years of experience in a restaurant management role.
  • Skills: Strong leadership and communication skills, with the ability to motivate and train staff. Proficient in budgeting and financial planning, with a focus on cost control and revenue growth.
  • Personal Qualities: Accurate, client-focused, efficient, flexible, organized, reliable, and a team player.
Work Environment

Oscar's Family Restaurant and Pizzeria is a fast-paced, dynamic environment that requires a high level of energy and enthusiasm. As a Restaurant Operations Manager, you will work closely with our management team to drive business growth and improve operational efficiency.



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