Food Service Supervisor

4 days ago

High River, Canada Wendy's Full time
About the Role

We are seeking a highly skilled and experienced Food Service Supervisor to join our team at Wendy's. As a key member of our operations team, you will be responsible for overseeing the daily activities of our food service staff, ensuring that our high standards of quality and customer service are consistently met.

Key Responsibilities
  • Supervise and Coordinate Staff: Lead and motivate our food service team to achieve exceptional results, ensuring that all staff are trained and equipped to provide outstanding customer service.
  • Train and Develop Staff: Provide ongoing training and development opportunities to enhance the skills and knowledge of our food service staff, ensuring that they are equipped to meet the needs of our customers.
  • Manage Inventory and Supplies: Oversee the ordering and management of inventory and supplies, ensuring that we have the necessary resources to meet customer demand.
  • Maintain Quality Control Standards: Ensure that all food and beverages meet our high standards of quality, taste, and presentation.
  • Address Customer Complaints: Respond promptly and professionally to customer complaints, resolving issues and ensuring that our customers receive the highest level of service.
  • Manage Records and Reports: Maintain accurate records and reports, including sales data, inventory levels, and staff performance.
Requirements
  • Education: Secondary (high) school graduation certificate
  • Experience: 1 year to less than 2 years of experience in a food service supervisory role
  • Work Setting: Restaurant environment
  • Supervision: 5-10 people
  • Personal Suitability: Flexibility, team player, and strong communication skills
Benefits
  • Health Care Plan: Comprehensive health care plan for employees
  • Other Benefits: Competitive salary and benefits package, including opportunities for career advancement
Language

English

Work Hours

35 to 40 hours per week

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