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Food Service Supervisor

2 months ago


High River, Canada Everest Spice Grill Inc. Full time
About the Role

We are seeking a highly skilled and experienced Food Service Supervisor to join our team at Everest Spice Grill Inc. as a Team Lead. This is a permanent position that requires a strong leader to oversee the daily operations of our food service team.

Key Responsibilities
  • Establish and Implement Operational Procedures

Develop and implement effective methods to meet work schedules, ensuring seamless day-to-day operations and high-quality customer service.

Supervise and Coordinate Food Service Staff

Lead and manage a team of 3-4 staff members, providing guidance and support to ensure they meet their job duties, sanitation, and safety procedures.

Train and Develop Staff

Train staff in job duties, sanitation, and safety procedures, as well as provide ongoing coaching and feedback to ensure they meet the highest standards.

Inventory Management and Quality Control

Estimate ingredient and supplies required for meal preparation, ensuring accurate inventory management and maintaining high-quality food and service standards.

Customer Service and Conflict Resolution

Address customer complaints or concerns in a professional and courteous manner, ensuring excellent customer service and resolving issues promptly.

Reporting and Record-Keeping

Prepare and submit accurate reports, maintaining records of stock, repairs, sales, and wastage.

Requirements
  • Education

Secondary (high) school graduation certificate.

Experience

Experience is an asset, but not required.

Personal Suitability

Excellent oral communication skills, efficient interpersonal skills, flexibility, and a strong client focus.