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Food Service Supervisor

2 months ago


High River, Canada Wendy's Full time
About the Role

We are seeking a highly skilled and experienced Food Service Supervisor to join our team at Wendy's. As a key member of our operations team, you will be responsible for overseeing the daily activities of our food service staff, ensuring that our high standards of quality and customer service are consistently met.

Key Responsibilities
  • Supervise and Coordinate Staff: Lead and motivate our food service team to achieve exceptional results, ensuring that all staff are trained and equipped to provide outstanding customer service.
  • Train and Develop Staff: Provide ongoing training and development opportunities to enhance the skills and knowledge of our food service staff, promoting a culture of continuous improvement.
  • Manage Inventory and Supplies: Oversee the ordering and management of inventory and supplies, ensuring that we have the necessary resources to meet customer demand.
  • Maintain Quality Control Standards: Ensure that all food and beverages meet our high standards of quality, taste, and presentation.
  • Address Customer Complaints: Respond promptly and professionally to customer complaints, resolving issues and ensuring that our customers receive the highest level of service.
  • Manage Records and Reports: Maintain accurate records and reports, providing insights and analysis to inform business decisions.
  • Establish Work Schedules: Create and manage work schedules to ensure that our food service team is adequately staffed to meet customer demand.
About You

We are looking for a highly motivated and experienced Food Service Supervisor who is passionate about delivering exceptional customer service and leading a high-performing team. If you have a proven track record of success in a similar role and are committed to excellence, we want to hear from you.

What We Offer
  • Competitive Salary and Benefits: We offer a competitive salary and benefits package, including health care and other perks.
  • Opportunities for Advancement: We are committed to developing our team members and providing opportunities for career advancement.
  • Diverse and Inclusive Work Environment: We pride ourselves on creating a diverse and inclusive work environment that values and respects all employees.