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Food Service Supervisor
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We are seeking a highly skilled and experienced Food Service Supervisor to join our team at Everest Spice Grill Inc. as a Team Lead. This is a permanent position that requires a strong background in food service management and supervision.
Key Responsibilities- Establish and Implement Operational Procedures
Develop and implement effective methods to meet work schedules, ensuring seamless day-to-day operations and high-quality customer service.
Supervise and Coordinate Food Service StaffOversee and coordinate the activities of staff who prepare and portion food, ensuring that all tasks are completed efficiently and to the highest standards.
Train and Develop StaffProvide comprehensive training to staff on job duties, sanitation, and safety procedures, ensuring that all team members are equipped to deliver exceptional service.
Inventory Management and Quality ControlEstimate and manage ingredient and supply requirements for meal preparation, ensuring that food and service meet quality control standards.
Customer Service and Conflict ResolutionAddress customer complaints or concerns in a professional and courteous manner, ensuring that all issues are resolved promptly and to the customer's satisfaction.
Administrative and Reporting TasksMaintain accurate records of stock, repairs, sales, and wastage, and prepare and submit reports as required.
Requirements- Supervisory Experience
3-4 years of experience in a supervisory role, preferably in the food service industry.
Education and CertificationsSecondary (high) school graduation certificate, with a focus on hospitality or a related field.
Personal QualitiesExcellent communication and interpersonal skills, with the ability to work effectively in a team environment.
LanguageFluent in English, with the ability to communicate effectively with staff and customers.
