Administrative Support Specialist

4 weeks ago


Pickering, Ontario, Canada Brokerunion Insurance Full time

We are seeking an experienced Administrative Support Specialist to join our team at Brokerunion Insurance. The successful candidate will be responsible for establishing and implementing policies and procedures, determining and establishing office procedures and routines, and scheduling and confirming appointments.

Key Responsibilities:
  • Establish and implement policies and procedures
  • Determine and establish office procedures and routines
  • Schedule and confirm appointments
  • Answer telephone and relay telephone calls and messages
  • Answer electronic enquiries
  • Compile data, statistics and other information
  • Respond to employee questions and complaints
  • Order office supplies and maintain inventory
  • Greet people and direct them to contacts or service areas
  • Set up and maintain manual and computerized information filing systems
  • Type and proofread correspondence, forms and other documents
  • Perform data entry
  • Provide customer service
  • Maintain and manage digital database
  • Consult with clients after sale to provide ongoing support
  • Plan, organize, direct, control and evaluate daily operations
Requirements:
  • Criminal record check
  • Ability to work independently
  • Fast-paced environment
  • Work under pressure
  • Tight deadlines
  • Attention to detail
  • Repetitive tasks
  • Large caseload
  • Large workload
  • Work with minimal supervision
Personal Qualities:
  • Ability to multitask
  • Excellent oral communication
  • Excellent written communication
  • Flexibility
  • Judgement
  • Organized
  • Team player
  • Accurate
  • Client focus
  • Reliability
  • Time management
  • Adaptability
  • Accountability
  • Dependability
  • Due diligence
  • Quick learner


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