Car Wash Operations Manager

5 days ago

Burnaby, British Columbia, Canada Ace Auto Detailing Full time
Job Summary

Ace Auto Detailing is seeking a highly skilled and experienced Car Wash Operations Manager to oversee the daily operations of our car wash facilities. As a key member of our team, you will be responsible for ensuring the smooth operation of our car wash sites, managing staff, and maintaining high-quality customer service.

Key Responsibilities
  • Operational Management
    • Direct and control daily operations to ensure efficient and effective use of resources.
    • Evaluate daily operations to identify areas for improvement and implement changes as needed.
    • Plan and organize daily operations to meet business objectives.
  • Staff Management
    • Establish or implement policies and procedures for staff to ensure compliance with company standards.
    • Plan and control budget and inventory to ensure adequate resources for staff and operations.
    • Hire, train, and supervise staff to ensure high-quality customer service.
  • Customer Service
    • Address customers' complaints or concerns in a professional and timely manner.
  • Security and Safety
    • Ensure compliance with all relevant laws and regulations regarding security and safety.
    • Conduct regular safety audits to identify potential hazards and implement corrective actions.
  • Transportation and Travel
    • Ensure that all company vehicles are properly maintained and equipped for safe operation.
    • Plan and coordinate transportation and travel arrangements for staff and customers as needed.
  • Work Conditions and Physical Capabilities
    • Ensure that all work areas are safe and well-maintained.
    • Monitor and maintain a clean and organized work environment.
  • Personal Suitability
    • Excellent communication and interpersonal skills.
    • Ability to work in a fast-paced environment and adapt to changing circumstances.
    • Strong organizational and time management skills.
    Requirements
    • Education
      • Secondary (high) school graduation certificate.
    • Experience
      • 3 years to less than 5 years of experience in a related field.
    • Certifications and Licenses
      • Class 5/5F/G Licence (cars, small trucks, and other 2-axle vehicles).
    • Security and Safety
      • Criminal record check.
      • Driver's validity licence check.
      • Driving record check (abstract).
    • Transportation and Travel
      • Valid driver's licence.
    • Work Conditions and Physical Capabilities
      • Ability to work in a fast-paced environment.
    • Personal Suitability
      • Client focus.
      • Excellent oral communication.
      • Excellent written communication.
      • Flexibility.
      • Organized.
      • Reliability.
      • Team player.
      Benefits
      • Health Benefits
        • Dental plan.
        • Paramedical services coverage.
      • Other Benefits
        • Parking available.
        • Work Term: Permanent.
        • Work Language: English.
        • Hours: 40 hours per week.

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