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Airport Operations Leadership Position
1 month ago
The Director, Operations plays a pivotal role in maintaining strong working relationships with frontline supervision and counterparts at CATSA. This key position serves as an important source of information to adjust People and Culture practices.
Key Responsibilities:- Serve as the eyes and ears on the floor for the Senior Leadership Team, ensuring operational objectives are met.
- Maintain operational excellence, driving efficiency and effectiveness in screening operations.
- Monitor performance of Operations Managers, providing guidance and support where needed.
- Provide leadership, mentoring, and performance reviews for Operations Managers.
- Exercise expertise in emergency response and escalate situations when required.
- Collaborate with Operations Centre, Compliance, and Training Departments to drive continuous improvement.
- Build and maintain strong working relationships with employees and stakeholders, including CATSA and Union representatives.
- Minimum 7 years management experience managing a large workforce.
- Previous experience managing unionized employees is an asset.
- Strong leadership, mentoring, and team management skills.
- Ability to navigate complex conversations and secure stakeholder buy-in.
- Previous experience in aviation security or a related field is preferred.
- Excellent organizational and communication skills.
- Ability to analyze data and make strategic decisions in real-time.
- Familiarity with aviation industry regulations and standards.
We provide effective and efficient screening services to ensure air traveler safety and security in Canada. As a Canadian-owned company, we value diversity, inclusion, and respect in our workplace culture.
Paladin Airport Security Services is committed to being Curious, Accountable, Respectful, and Exceptional, making the world a safer and friendlier place because we CARE.
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Richmond, British Columbia, Canada Paladin Airport Security Services Full timeJob DescriptionWe are seeking a highly experienced and skilled individual to fill the role of Director, Operations at Paladin Airport Security Services Ltd. (PASS). As a key member of our team, you will be responsible for maintaining strong working relationships with first-line supervision, Screening Officers, and other stakeholders within the organization.
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