Senior Processor, CMO

18 hours ago


Old Toronto, Ontario, Canada Canadian Imperial Bank of Commerce Full time
About the Role

We're seeking a highly skilled Senior Processor to join our Business Client Centre team. As a key member of our team, you will be responsible for providing exceptional service to our business clients, ensuring seamless onboarding and maintenance of Cash Management Online (CMO) products.

As a Senior Processor, you will be accountable for executing customer requests, ensuring compliance with regulatory requirements, and providing expert recommendations to meet client needs. Your analytical skills, critical thinking, and relationship-building abilities will be essential in delivering exceptional results.

Key Responsibilities
  • Investigate and resolve client requests, ensuring accuracy and compliance with CIBC policies and regulatory requirements.
  • Process change requests for CMO, utilizing critical thinking to ensure all compliance requirements are met.
  • Liaise with internal partners to ensure client requests are fulfilled efficiently and effectively.
What We Offer

At CIBC, we value our employees and offer a range of benefits, including a competitive salary, incentive pay, banking benefits, and a defined benefit pension plan. We also provide opportunities for growth and development, including our Purpose Day initiative, which allows you to invest in your personal and professional growth.

We strive to create an inclusive environment where all team members feel valued and supported. If you're passionate about delivering exceptional service and building strong relationships, we encourage you to apply for this exciting opportunity.

Requirements
  • Strong analytical and critical thinking skills.
  • Excellent communication and relationship-building abilities.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
What CIBC Offers

We offer a range of benefits and opportunities for growth and development. Our goal is to create a work environment that is inclusive, supportive, and empowering. If you're passionate about delivering exceptional service and building strong relationships, we encourage you to apply for this exciting opportunity.



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