Senior Adjustment Processor

1 week ago

Toronto, Ontario, Canada Royal Bank of Canada> Full time

Job Summary

We are seeking a highly skilled Senior Adjustment Processor to join our team at Royal Bank of Canada. As a key member of our Transaction Processing team, you will be responsible for ensuring the accurate and timely processing of Adjustment cases, while maintaining a high level of specialized knowledge related to Adjustment processing.

Key Responsibilities

  • Pre-screen Letters of Indemnity and complete trade corrections and fulfill cash/money movements, as applicable
  • Apply Quality Control procedures to ensure trades are adjusted, first time right
  • Monitor Gain/Loss Reports and complete Loss Invoices to reimburse Funds for losses incurred as a result of processing letters of indemnity
  • Update investor accounts by adding messages pertaining to notable actions which have occurred
  • Communicate effectively with both internal and external client groups
  • Assist with the audit of adjusted transactions and departmental processes and procedures
  • Review Client procedures and suggest improvements to processes and procedures
  • Work with Manager to update Desk Operating Procedures and other tasks as assigned
  • Strong technical and analytical skills in running/debugging various Microsoft Office application macros

Requirements

  • Experience within Shareholder Services or similar multi-client mutual fund administration environment
  • Good working knowledge / experience in the financial services industry, specifically in Mutual fund and Segregated Funds administration
  • Sound knowledge of Error Corrections, compliance /regulation – including Registered Products
  • Demonstrated ability to work successfully in a fast-paced, high stress environment
  • Communicate effectively with both internal and external client groups
  • Strong customer service skills
  • Computer Literacy - Intermediate
  • Sound technical and analytical skills in running/debugging various applications and macros including MS Office

What We Offer

  • Excellent exposure to communicate with various business partners and stakeholders in Investor & Treasury Services and within other platforms as appropriate
  • Working with an exciting, close-knit, supportive & dynamic group
  • Opportunity to collaborate with other business segments within the bank
  • Excellent career development and progression opportunities
  • A comprehensive Total Rewards Program including bonuses and flexible benefits
  • Competitive compensation
  • Access to a variety of job opportunities across business and geographies

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