Social Services Coordinator

4 weeks ago


WhitchurchStouffville, Ontario, Canada Mon Sheong Foundation Full time
Social Services Coordinator

Mon Sheong Foundation is seeking a highly skilled and compassionate Social Services Coordinator to join our team at the Dr. Paul Woo Long Term Care Centre.

Job Summary

The Social Services Coordinator will play a vital role in providing exceptional care and support to our residents and their families. This is a full-time position that requires a strong commitment to delivering high-quality social services and promoting a positive living environment.

Key Responsibilities
  • Conduct psychosocial assessments and provide counseling services to residents and their families.
  • Coordinate admissions and discharges, and oversee the coordination of the Resident Council and Family Council.
  • Develop and implement policies and procedures for the Social Services Department.
  • Prepare statistical reports and other reports relating to social services.
  • Collaborate with the Activation Supervisor to develop and support volunteer and pastoral services.
  • Work with Ontario Health Home to establish and manage the waiting list of the home and coordinate the admission of residents.
  • Provide support to new residents and their families during the admission process.
  • Establish objectives for, organize, and administer the Social Services Department.
  • Develop and implement programs to promote the physical, social, and spiritual well-being of residents.
  • Provide advocacy services where the resident/family is unable to do so.
  • Maintain liaison between the Home, residents, relatives, and the community.
  • Chair Interdisciplinary Committee meetings and take follow-up actions as appropriate.
  • Organize short-stay programs and support the Activation Supervisor in planning programs and activities.
  • Assist residents in securing appliances and equipment as required.
  • Help residents in applying for appropriate subsidies and grants.
  • Collect and provide residents with information about community health and welfare resources.
  • Make arrangements for post-discharge cases of residents.
  • Receive visitors and provide tours for visitors.
  • Maintain liaison between the Home and community agencies.
  • Assist with the recruitment, orientation, training, supervision, and recognition of volunteers.
  • Conduct monthly audits for social services.
  • Coordinate with the Activation Supervisor to provide spiritual and religious support to residents, family, and staff as required.
  • Work with the Director of Resident Care to provide support to staff, residents, and family regarding the program of Palliative Care.
  • Provide information and support to staff and family members to promote quality care to residents.
  • Assist the Administrator in planning, developing, and managing community services and outreach programs.
  • Coordinate and chair the Ethics Committee meetings.
  • Coordinate and organize the newsletter publishing both internal and external.
  • Conduct services surveys to residents and family and compile reports to each department for follow-up.
  • Coordinate the investigation of complaints and concerns from resident/family and file reports.
Qualifications
  • A degree in social work, preferably MSW, and current membership of the Ontario College of Social Workers and Social Service Workers (OCSWSSW) in good standing.
  • Knowledge of gerontology and experience in a Long-Term Care setting is preferred.
  • Excellent interpersonal communication, organizational skills, and human skills.
  • Demonstrated family, group, and crisis intervention counseling skills.
  • Strong team work, consultation skills, and ability to work as a member in an interdisciplinary team.
  • Proficiency in both English and Chinese.


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