Social Services Coordinator

4 weeks ago

WhitchurchStouffville, Ontario, Canada Mon Sheong Foundation Full time

Social Services Coordinator

At Mon Sheong Foundation, we are seeking a skilled Social Services Coordinator to join our team. The successful candidate will be responsible for providing social support to residents and their families, conducting psychosocial assessments, and coordinating admissions and discharges.

Main Responsibilities:

  • Develop and implement policies and procedures for the Social Services Department.
  • Conduct social, emotional assessments and provide counseling services to residents.
  • Interview applicants, residents, and their relatives to obtain social histories.
  • Assist in creating suitable physical, social, and spiritual environments for residents.
  • Provide advocacy services and support to residents and their families.
  • Maintain good relations between the Home, residents, relatives, and the community.
  • Collect and provide information about community health and welfare resources.
  • Work closely with the Director of Resident Care to provide support to staff, residents, and family regarding Palliative Care.
  • Coordinate liaisons with Community Care Access Centre placement co-ordination services.
  • Support the Activation Supervisor to plan programs and activities for residents.
  • Actively participate in Interdisciplinary Committee meetings and take follow-up actions as required.
  • Coordinate and chair the Ethics Committee meetings.
  • Assist the Resident Council and Family Council.
  • Participate in the recruitment, orientation, training, supervision, and recognition of volunteers.
  • Act as support in the planning, developing, and managing of community services and outreach programs.
  • Investigate and report complaints or concerns from residents/families.
  • Prepare reports, surveys, and monthly audits for Social Services.

Qualifications:

  • Degree in Social Work and member of the Ontario Association of Professional Social Workers.
  • Knowledge of gerontology and experience in a Long-Term Care setting preferred.
  • Excellent interpersonal, communication, and organizational skills.
  • Demonstrated family, group, and crisis intervention counseling skills.
  • Strong consultation skills and flexible to respond to the needs of others.
  • Ability to work independently without supervision and as a member of an interdisciplinary team.
  • Able to work flexible hours including evenings and weekends.
  • Proficiency in both English and Chinese.

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