Front Desk Coordinator

1 week ago


Grande Prairie, Canada Winston's Health Fitness Ctr. Full time
About the Role

We are seeking a highly organized and detail-oriented Front Desk Coordinator to join our team at Winston's Health Fitness Ctr. The successful candidate will be responsible for providing exceptional customer service, managing front desk operations, and supporting our administrative team.

Key Responsibilities
  • Customer Service: Greet clients and visitors, respond to inquiries, and provide information about our services and facilities.
  • Front Desk Operations: Manage the front desk, including answering phone calls, responding to emails, and handling customer complaints.
  • Administrative Support: Assist with data entry, filing, and other administrative tasks as needed.
  • Scheduling: Coordinate appointments, classes, and events, and ensure that schedules are up-to-date and accurate.
  • Communication: Develop and maintain effective relationships with clients, staff, and external partners.
  • Problem-Solving: Identify and resolve customer complaints and issues in a timely and professional manner.
Requirements
  • Education: Secondary (high) school graduation certificate
  • Experience: Experience an asset
  • Work Setting: Ability to work in a fast-paced, dynamic environment
  • Computer and Technology Knowledge: Proficient in MS Office and electronic mail
  • Work Conditions and Physical Capabilities: Ability to work independently, attention to detail, and combination of sitting, standing, and walking
  • Personal Suitability: Efficient interpersonal skills, flexibility, organized, and reliability
What We Offer
  • Work Term: Permanent
  • Work Language: English
  • Hours: 30 to 40 hours per week


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