Enterprise Engagement Manager

6 days ago


Montreal, Quebec, Canada Eventus Group Full time

We are seeking an experienced Enterprise Engagement Manager to join our team at Eventus Group. As a key member of our cloud solutions team, you will be responsible for delivering industry-leading best practices, concepts, and technologies to our clients.

This is a contract position (9 months) with up to 25% travel required. The ideal candidate will have at least 10 years of experience managing cloud and on-premises contact centers, with a focus on digital technologies and solutions within enterprise-scale telephony platforms.

The salary for this role is estimated to be around $120,000 per year, based on the company's location in Canada and the typical compensation package for a senior-level professional in this field.

Key Responsibilities:

  • Serve as a trusted advisor to clients, responsible for delivering industry-leading best practices, concepts, and technologies while ensuring delivery excellence.
  • Oversee project ownership for Eventus Group client projects.
  • Assist with customer roadmaps and technology assessments.
  • Create project plans and manage milestone attainment.
  • Manage project risks and issues.
  • Create and lead Steering Committee presentations.

Requirements:

  • At least 10 years of experience managing cloud and on-premises contact centers, with a focus on digital technologies and solutions within enterprise-scale telephony platforms.
  • 5 or more years of CXone, Amazon Connect, or Genesys Cloud experience (CXone preferred).
  • Experience working with challenging clients.
  • Knowledgeable with technical challenges, benefits, and limitations in delivering cloud services for enterprises spanning areas of application, network, carrier routing, and/or desktop.
  • Ability to work onsite at client as needed or travel to client as needed.
  • Industry experience with Genesys Engage, InContact, Avaya, Aspect, Amazon Connect, or other contact center application vendors is highly desired.
  • Bachelor's degree in engineering or computer programming is preferred.

About Eventus Group:

Eventus Group is a leading provider of cloud-based solutions for contact centers. We offer a collaborative and entrepreneurial environment, with opportunities for professional growth and development.

Our team is passionate about delivering exceptional service to our clients, and we are committed to helping them achieve their business goals through the effective use of cloud-based technologies.

What We Offer:

  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A collaborative and entrepreneurial work environment.
  • The chance to work with industry-leading technologies and tools.
  • A dynamic and engaging company culture.

How to Apply:

If you are a motivated and experienced professional looking for a new challenge, please submit your resume and cover letter to us today.



  • Montreal, Quebec, Canada Encore Market Engagement Full time

    About the RoleWe are seeking a dynamic Sales Development Representative to join our team at Encore Market Engagement. As a Retail Sales Representative, you will be responsible for identifying business development opportunities and driving sales within an assigned geographical territory.Key ResponsibilitiesMaximize distribution of Maple Leaf/Schneiders/Prime...


  • Montreal, Quebec, Canada Fed IT Full time

    Job Title: Enterprise Solutions ManagerWe are seeking a seasoned Enterprise Solutions Manager to join our team at Fed IT in Montreal. This is a permanent, hybrid role with great social benefits.About the Role:As an Enterprise Solutions Manager, you will be responsible for implementing and maintaining enterprise applications, ensuring seamless integration...


  • Montreal, Quebec, Canada SAP Full time

    We are seeking a skilled Enterprise Cloud Sales Executive to join our team. As an Enterprise Cloud Sales Executive, you will be responsible for leading cloud adoption and enabling customers to realize the vision of the Intelligent Enterprise.The successful candidate will have a minimum of 5 years of experience in sales or business development activities,...


  • Montreal, Quebec, Canada Arista Full time

    About the RoleWe are seeking a results-driven Client Director to lead our sales efforts in the Montreal area. As a key member of our sales team, you will be responsible for driving revenue growth and expanding our customer base.Your Key Responsibilities:You will identify, develop, and close large-scale sales opportunities across our product portfolio,...


  • Montreal, Quebec, Canada Botpress Full time

    We are seeking an experienced Senior Customer Success Manager to drive customer satisfaction and growth across our enterprise client base.About the RoleThis position combines customer advocacy, strategic collaboration, and a commitment to delivering value through exceptional service and support.Drive clients to successful production deployment, ensuring they...


  • Montreal, Quebec, Canada MethodHub Full time

    Job Title: Enterprise Dynamics Solutions ArchitectAbout MethodHub:MethodHub is a leading provider of innovative solutions for businesses. Our team of experts works closely with clients to understand their unique needs and deliver tailored results.Salary: $120,000 - $160,000 per yearJob Description:We are seeking an experienced Enterprise Dynamics Solutions...


  • Montreal, Quebec, Canada Encore Market Engagement Full time

    **About Encore Market Engagement**">Encore Market Engagement is a leading market engagement company with a strong presence in the food industry.">**Our Opportunity**">We are currently seeking an experienced Territory Sales Manager to join our team. The successful candidate will be responsible for driving sales growth within their assigned territory and...


  • Montreal, Quebec, Canada BRP Full time

    **About BRP:**We are a world leader in recreational vehicles and boats, creating innovative ways to move on snow, water, asphalt, dirt and even in the air. Our company is rooted in a spirit of ingenuity and intense customer focus.**Job Title:** Data Management Leadership Role in BRP's Enterprise Data Ecosystem**Salary:** Estimated annual salary: $120,000 -...


  • Montreal, Quebec, Canada Ivalua Full time

    Company OverviewIvalua is a leading global provider of cloud-based procurement solutions, revolutionizing supply chain sustainability and resiliency through supplier collaboration.We empower hundreds of the world's most admired brands to effectively manage all categories of spend and all suppliers, increasing profitability, improving ESG performance,...


  • Montreal, Quebec, Canada Entire Hire Full time

    We at Entire Hire excel in delivering top-notch staffing solutions, serving a diverse range of industries with highly skilled professionals. Our recruitment consultants boast extensive corporate hiring experience and a mix of agency backgrounds.Our accomplished candidates assume various roles across numerous sectors: Office Administration, Accounting,...


  • Montreal, Quebec, Canada ServiceNow Full time

    Company OverviewAt ServiceNow, we're transforming the way work gets done. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.About the RoleWe're seeking a seasoned Enterprise Architect Lead to join our team in Canada. As a key member of our...


  • Montreal, Quebec, Canada Servicenow Full time

    OverviewServiceNow is a global market leader in the provision of innovative AI-enhanced technology solutions to over 8,100 customers worldwide. With a strong presence in the Fortune 500, we are seeking an experienced Principal Platform Architect to join our team.Job DescriptionThe successful candidate will be responsible for providing technical advisory...


  • Montreal, Quebec, Canada Servicenow Full time

    Unlock Your Potential at ServiceNowWe're seeking a highly skilled Senior Customer Engagement Manager to join our team. As a key player in delivering exceptional customer experiences, you'll be responsible for managing internal and external initiatives that drive significant value for our customers and the broader organization.This is a unique opportunity to...


  • Montreal, Quebec, Canada CorGTA Full time

    Job OverviewWe are seeking an experienced Enterprise Identity and Access Management Specialist to join our team at CorGTA. This is a unique opportunity to work on mission-critical Identity and Access Management systems of medium to high complexity.About the RoleThe successful candidate will be responsible for the practical analysis, design, development,...


  • Montreal, Quebec, Canada Servicenow Full time

    At ServiceNow, we're driving the digital transformation of enterprises worldwide. We're looking for a seasoned expert to join our team as a Senior Enterprise Solutions Architect - Cloud Platform.About the RoleThis is a highly consultative technical advisory role, where you'll help our customers establish a strong technical foundation in the ServiceNow...


  • Montreal, Quebec, Canada Fed IT Full time

    Job OverviewWe are seeking a highly skilled Strategic Enterprise Solutions Manager to join our team at Fed IT in Canada. As a key member of our organization, you will be responsible for implementing and managing enterprise-level business applications.ResponsibilitiesDevelop and Implement Strategic Plans: Utilize your expertise to design and execute...


  • Montreal, Quebec, Canada BRP Full time

    Job DescriptionBRP, a world leader in recreational vehicles and boats, seeks an Enterprise Data Governance Leader to join its team. The successful candidate will have the opportunity to lead data governance initiatives across the organization.About UsWe're a company that values innovation, customer focus, and employee engagement. Our diverse workforce of...


  • Montreal, Quebec, Canada SHI International Corp. Full time

    Job SummaryThe Enterprise Account Executive will be responsible for identifying new business opportunities and developing strong relationships with Enterprise customers in Canada. This role involves working closely with Solution Architects and Subject Matter Experts to provide technology solutions across various IT products and services. To succeed, the...


  • Montreal, Quebec, Canada CorGTA Full time

    About CorGTACorGTA is a dynamic company that offers exciting opportunities for professionals to grow and thrive.Job OverviewWe are seeking an experienced Enterprise Identity Management Specialist - Java Developer to join our team. The successful candidate will be responsible for designing, developing, implementing, and supporting mission-critical Identity...


  • Montreal, Quebec, Canada Palo Alto Networks Full time

    Job SummaryWe are seeking an experienced Enterprise Cybersecurity Solutions Architect to lead our Domain Consultant team in securing customers' security operations transformation journey.About the RoleAs a technical leader, you will work closely with Systems Engineering Managers and District Sales Manager counterparts to build relationships with customers...