Restaurant General Manager

1 month ago

Halifax, Nova Scotia, Canada Oliver & Bonacini Restaurants Full time

Job Summary

We are seeking a highly skilled and experienced General Manager to join our team at Oliver & Bonacini Restaurants. As a key member of our management team, you will be responsible for the overall success of our fine dining restaurant, ensuring exceptional service, high-quality food, and a memorable guest experience.

The Day-to-Day

  • Lead and manage a high-performing team to achieve exceptional service standards and exceed guest expectations.
  • Collaborate with the FOH/BOH management teams to achieve human resources objectives, including recruiting, selecting, orienting, assigning scheduling, and reviewing.
  • Effectively enforce company policies and procedures to maintain a safe and efficient work environment.
  • Develop and implement action plans to achieve operational objectives, including productivity, quality, and standards of service.
  • Work closely with the Events and Private Dining team to ensure successful day-to-day operations of private dining events.
  • Resolve associate and/or guest conflicts through service recovery and implement changes when necessary.
  • Liaise with the BOH Management Team to control costs by reviewing portion control and quantities of preparation, minimizing waste.
  • Estimate food and beverage consumption and place orders with suppliers.
  • Maintain budget and employee records.
  • Prepare payroll and monitor records.
  • Avoid legal challenges by following all company and government legislations.
  • Arrange for maintenance and repair of malfunctioned equipment.
  • Develop managers and employees by ensuring regular one-on-ones, training and development, coaching, and performance evaluation.
  • Create an engaging and energetic environment where all associates work as a team.
  • Generate growth and restaurant sales through marketing initiatives.
  • Regularly conduct P&L reviews to analyze financial metrics.

Qualifications

  • Over 3 years of experience in fine dining in a General Manager position.
  • Experience in a similar environment.
  • Self-starter, flexible, and able to work independently.
  • Ability to multi-task and change priorities constantly as needed in a fast-paced environment.
  • Ability to conduct written and verbal performance reviews.
  • Strong business acumen.
  • Excellent verbal and written communication skills.
  • Exceptional organizational skills.
  • Post-secondary Degree/Diploma in Hospitality Management, Food and Beverage Management, and/or equivalent an asset.

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