Application Support Specialist

2 weeks ago

Gatineau, Quebec, Canada Brookfield Renewable Partners L.P. Full time
About the Role

We are seeking a highly motivated and detail-oriented Co-op student to join our Business Applications team as an Application Support Co-op. In this role, you will provide technical support for our business applications, resolving incidents, service requests, and problems in a fast-paced environment.

Key Responsibilities
  • Provide technical support for business applications via phone, email, and remote connection tools
  • Follow documented procedures to resolve incidents and requests
  • Record and analyze service calls, following up until problems are resolved
  • Ensure security processing for access to business applications
  • Manage queues and follow up on application registers and alerts
  • Document and maintain support operation procedures
Requirements
  • Currently enrolled in an accredited post-secondary program
  • Completed first-year university or college studies in Computer Science or Programming
  • Strong planning, prioritizing, and time management skills
  • Action-oriented with excellent communication skills
  • Strong analytical and problem-solving skills
  • Excellent attention to detail
About Brookfield Renewable Partners L.P.

We are a leading renewable energy company with a strong commitment to innovation and sustainability. Our team is dedicated to delivering exceptional results and making a positive impact on the environment.

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