Brookfield Renewable Application Support Specialist
2 weeks ago
About the Role
The Business Applications team at Brookfield Renewable is seeking a Co-op student for the Winter 2025 term to support various business applications.
Main Responsibilities
- Provide support for business applications over the phone, in person, by email, or using a connection tool to remote to user's computers.
- Follow documented procedures to resolve incidents and requests.
- Record and analyze service calls and follow up on them until problems are resolved using the incident management tool.
- Ensure security processing for access to business applications.
- Perform periodic queue management with follow-ups on application registers and alerts.
- Document and maintain support operation procedures for policy control of the company.
Key Skills
- Currently enrolled in an accredited post-secondary program.
- Completed first year university or college studies in Computer Science or Programming.
- Strong planning, prioritizing, and time management skills.
- Action-oriented person who excels in a fast-paced environment.
- Excellent analytical and problem-solving skills.
- Strong work ethic and excellent communication skills.
Brookfield Renewable's office spaces are open, dynamic, and collaborative, giving you access to different businesses and teams.
Our spaces are equipped with a modern gym, bike storage, and healthy snacks and drinks.
We thrive on the challenge to be our best and progressive thinking to keep growing.
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