Application Support Specialist
4 weeks ago
About the Role
The Business Applications group at Brookfield Renewable is seeking a student for a full-time co-op opportunity in the Winter 2025 term. The successful candidate will be responsible for providing support for various business applications, resolving incidents, and developing skills in a fast-paced environment.
Key Responsibilities
- Provide support for business applications over the phone, in person, by email, and/or by remote access to user computers;
- Follow documented procedures to resolve incidents and requests;
- Record and analyze service calls and follow-up on them until problems are resolved using the incident management tool;
- Ensure security processing for access to business applications;
- Manage application queues and follow up on alerts;
- Document and maintain support operation procedures for policy control.
Knowledge & Skills Required
- Currently enrolled in an accredited post-secondary program;
- Completed first year university or college studies in Computer Science or Programming;
- Strong planning, prioritizing, and time management skills;
- Action-oriented individual with excellent communication skills;
- Analytical skills and strong problem-solving skills;
- Excellent work ethic and attention to detail;
- Ability to work in a team and with limited supervision.
Note: This position requires the employee to be on-site for a minimum of 4 days to perform effectively.
Working at Brookfield Renewable
We thrive on the challenge to be our best and progressive thinking to keep growing. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
Our spaces are open, dynamic, and collaborative, giving you access to different businesses and teams. For your wellbeing, our building is equipped with a modern gym, bike storage, and healthy snacks and drinks.
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