Customer Service Manager
5 days ago
Ardene is a dynamic and fashion-forward retailer offering an exciting opportunity for a Sales Associate to join our team as a Third Key Holder.
About the RoleWe are seeking an energetic and charismatic individual who can excel in a fast-paced retail environment. As a Sales Associate, you will be responsible for assisting with visual merchandising and marketing initiatives, collaborating with management to ensure efficient store operations, and providing exceptional customer service.
In the absence of senior staff members, you will be accountable for overseeing all store operations, including opening and closing procedures, re-stocking, and supervising the team.
Responsibilities- Provide outstanding customer service by creating a friendly environment, greeting, acknowledging, and re-approaching every customer, and being knowledgeable about products.
- Process purchases at the register, adhere to company policies, and support the Store Manager in ensuring company standards are followed.
- Perform any other related duties as directed by the Store Manager.
To succeed in this role, you will need:
- Minimum 1-year retail experience
- High school diploma an asset
- Excellent selling and customer service abilities
- Strong time management and priority-setting skills
- Strong communication and interpersonal skills
- Ability to delegate tasks and take ownership
- Ability to lead a team in a positive and inclusive manner
This role requires the ability to stand for extended periods, climb a ladder, move, lift, and handle boxes of merchandise and fixtures (up to 30 pounds).
Availability RequirementsThe ideal candidate must be available to work days, evenings, and weekends.
What We OfferAs a valued member of our team, you can expect:
- A competitive salary range of $18.15-$19.15 per hour
- A dynamic and friendly work environment
- A flexible schedule
- Casual dress-code
- Employee discount
- Upgraded eligibility for Ardene Rewards
- Birthday paid off
- Supportive and caring management team
- Wellness initiatives
- Cool contests
- Advancement opportunities
We are committed to fostering a culture that promotes employee wellbeing, personal growth, and diversity & inclusion. If you are passionate about delivering exceptional customer experiences and driving sales, we encourage you to apply for this exciting opportunity.
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