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Resort Management and Guest Experience Leader
1 week ago
We are seeking a skilled Accommodation Services Manager to join our team at Whistler Platinum. In this role, you will be responsible for overseeing the day-to-day management of all Operational Departments, including Housekeeping, Property Inspections, Guest Services, and Maintenance.
**Key Duties:**
- Collaborate with the Director of Operations to develop and implement operational strategies that align with company goals.
- Act as Manager on Duty (MOD) and provide exceptional service to guests and homeowners alike.
- Oversee daily scheduling and coordination of housekeeping, inspections, guest services, maintenance technicians, and external contractors.
- Foster a positive and productive team culture by providing coaching, feedback, and support to team members.
- Communicate effectively with homeowners and guests regarding operational matters, ensuring a high level of satisfaction.
**What We Offer:**
- Competitive compensation package and comprehensive benefits.
- Opportunities for career advancement and professional growth.
- Fun and supportive work environment, with a focus on teamwork and collaboration.
- Flexible scheduling to accommodate your lifestyle and interests.
- Discounts to experience Whistler activities and events.
