Lead Procurement Specialist
7 days ago
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The Lead Procurement Specialist will oversee the procurement process from requisition to receipt by identifying suitable sources, obtaining quotations, and placing orders for material requests through an ERP system. This is a critical role that necessitates exceptional communication, time management, and collaborative skills. The ideal candidate must possess outstanding customer service abilities, work effectively within a team environment, and be solution-oriented.
A typical day in the life of a Lead Procurement Specialist:
- Implement the preferred supplier strategy as established by our Procurement department.
- Overall management and ownership of non-stock purchasing from requisition to receipt for designated clients, including:
- Negotiating individual transactions to achieve the best cost, quality, and delivery timeframe in line with the preferred supplier strategy.
- Ensuring acceptable timeframes for converting requisitions to purchase orders.
- Maintaining responsibility for on-time delivery performance.
- Proactively communicating with suppliers regarding upcoming delivery dates.
- Addressing problem transactions and proposing solutions to client users.
- Coordinating with the field team on order tracking, shipments, troubleshooting, and responding to inquiries.
- Managing Customer Care Specialists to effectively support designated clients.
- Defining key performance indicators (KPIs) for Procurement Specialists in alignment with company goals and monitoring them regularly.
- Developing and implementing countermeasures for underperforming key processes and/or material suppliers in collaboration with the Supplier Relationship Manager.
- Identifying and communicating repeat non-stock purchases to the appropriate Client Procurement Manager.
- Establishing a process to report Non-Stock savings and ensuring adherence to reporting guidelines.
- Acting as a liaison between suppliers and relevant departments to resolve procurement-related issues.
- Managing all invoice exceptions, including accounts payable (A/P) match exceptions related to procurement and expediting open orders.
- Providing backup for other accounts as necessary.
- Supervising the after-hours program and assisting in schedule implementation.
- Travel may be required for client visits as needed.
The skills you'll contribute to our diverse team:
- Bachelor's degree preferred, or equivalent work experience (7-10 years of direct procurement experience). Experience in purchasing indirect or maintenance, repairs, and operations (MRO) materials is required.
- Fluency in English and French is required (oral and written).
- Prior experience in an inbound call center environment is highly preferred.
- Demonstrated experience in managing staff.
- Must be a motivated self-starter with a strong sense of urgency, follow-up, and a commitment to getting things done correctly the first time.
- Proven ability as an effective communicator and relationship builder.
- Strong systems knowledge: familiarity with Peoplesoft ERP software and MS Office is preferred.
- Excellent attention to detail and ability to multitask.
- Strong teamwork skills to assist others and a commitment to team goals and activities.
- Willingness to work during some holidays and weekends, as required throughout the year.
Who are we?
At SDI, we are dedicated to assisting essential organizations across North America in competing more effectively in a challenging global marketplace. We achieve this by thinking differently, questioning conventional wisdom, and continuously challenging the status quo. We are transforming how leading manufacturers, multi-site retailers, and higher education institutions approach their maintenance, repair, and operations (MRO) strategies – the critical supply chain of parts, materials, equipment, and consumables necessary to keep operations running safely and productively. Every day, we help companies eliminate waste, minimize risk exposure, and remain competitive in an ever-changing global landscape.
Why work for SDI?
We are proud to be recognized as a Top Workplace. Additionally, we prioritize the well-being of our employees. Here are some of the benefits we offer:
- Health insurance (medical, dental, and vision).
- Training and development opportunities.
- Vacation, wellness days, pet bereavement days, and paid holidays.
- 401K with a company match.
- Student loan repayment assistance.
- Reimbursement for safety shoes.
- Discounted tickets to various vendors.
EEO
SDI is proud to be an equal opportunity employer committed to inclusion and diversity. We do not discriminate based on race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, genetic information, or other legally protected characteristics. If you have a disability or special need that requires accommodation for any part of the employment process, please let us know. SDI participates in the E-Verify program.
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