Bilingual Account Representative
4 weeks ago
About the Role
At CMHC, we're seeking a skilled Account Representative to join our Housing Program team. In this role, you'll be responsible for managing a portfolio of accounts, ensuring timely and efficient service delivery to our clients. Your primary focus will be on servicing and lending activities, mitigating risks, and optimizing client relationships.
Key Responsibilities
- Develop and maintain strong relationships with internal and external clients
- Assume responsibility for working in a team environment to meet service standards and turnaround times
- Provide exceptional customer service through effective communication techniques
- Address client inquiries and needs in a timely and efficient manner
- Ensure compliance with internal policies and procedures
- Prepare and maintain accurate documentation and reports
Requirements
- College Diploma or Undergraduate degree in a relevant field (business, finance, commerce)
- Minimum one year of experience in finance or customer service
- Strong analytical and problem-solving skills
- Excellent oral and written communication skills
- Bilingualism (English and French)
What We Offer
- A comprehensive benefits package
- Opportunities for professional growth and development
- A dynamic and inclusive work environment
About CMHC
CMHC is a leading provider of mortgage financing and housing solutions. We're committed to making a positive impact on the lives of Canadians and contributing to a well-functioning housing system.
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