Operations Customer Service Representative

7 days ago

Corner Brook, Newfoundland and Labrador, Canada Intelcom - Dragonfly Full time
Unlock Your Potential with Intelcom - Dragonfly

Transformative Opportunities Ahead

At Intelcom - Dragonfly, we're on a mission to revolutionize the last-mile delivery experience. As an Operations Customer Service Representative, you'll play a pivotal role in shaping our customer-centric approach.

Key Responsibilities:

  • Deliver exceptional customer service, ensuring seamless interactions with our customers and drivers.
  • Work collaboratively with our teams to resolve issues efficiently and effectively.
  • Utilize your analytical skills to manage data entry, report production, and system navigation.
  • Stay calm under pressure, adapting to diverse situations with poise and professionalism.
  • Contribute to a dynamic, fast-paced environment, prioritizing tasks and managing multiple responsibilities.

About Intelcom - Dragonfly

We're a leading last-mile carrier in the e-commerce sector, with a strong presence across Canada and a network of independent contractors. Our goal is to stay ahead of the curve, leveraging innovative services and delivery methods to drive success.

Join Our Community

We value diversity and are committed to creating an inclusive environment where everyone can thrive. With over 60 delivery centers across Canada, we're constantly seeking talented individuals to join our teams.

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