Property Loss Claims Specialist

1 month ago


Vancouver, British Columbia, Canada Intact Financial Corporation Full time
About the Role

We are seeking a highly skilled Claims Consultant to join our Property Large Loss team at Intact Financial Corporation.

As a key member of our team, you will be responsible for handling complex claims, analyzing data, and negotiating settlements. Your expertise will be essential in managing the claims process, from initial assessment to final resolution.

Key Responsibilities
  • Manage and investigate large and complex commercial property claims, ensuring timely and effective resolution.
  • Engage with internal and external stakeholders, including counsel, consultants, and adjusters, to confirm coverage and determine liability.
  • Mentor and guide regional file handlers to ensure consistent and effective claims handling.
  • Train colleagues on complex claims handling and provide technical advice as needed.
  • Work with Underwriting, Loss Prevention, and other stakeholders to identify potential risks and trends, sharing feedback and lessons learned.
  • Provide exceptional customer service to brokers, customers, and colleagues.
  • Deliver and exceed on key performance indicators related to loss development, loss adjustment expenses, and expense management.
Requirements
  • 10+ years of experience in direct handling of large and complex commercial property claims.
  • Appropriate knowledge of relevant regulatory and legal requirements.
  • Undergraduate degree or CIP designation (asset).
  • Strong analytical and problem-solving skills, with the ability to adapt to changing needs.
  • Excellent communication and interpersonal skills, with the ability to foster favorable business relationships.
What We Offer

As a permanent member of our team, you can expect a competitive salary, a comprehensive benefits package, and opportunities for growth and development. We also offer a dynamic work environment, flexible work arrangements, and a commitment to diversity and inclusion.


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