Disability Claims Specialist

1 month ago


Vancouver, British Columbia, Canada Canada Life Full time

Job Description

We are seeking a skilled Disability Claims Specialist to join our team at Canada Life.

The successful candidate will be responsible for proactively managing assigned disability claims by evaluating medical information and job duties, developing case management and return to employment plans during periods of disability.

The Disability Claims Specialist will also be responsible for delivering timely, professional, and responsive service to our clients and their employees.

Responsibilities:

  1. Evaluate medical information and job duties to determine the length of disability.
  2. Develop case management and return to employment plans during periods of disability.
  3. Implement return-to-work programs and negotiate with the employer.
  4. Evaluate health care coordination programs and rehabilitation programs to ensure they have positive effects.
  5. Respond to all telephone inquiries made by the applicant, physicians, lawyers, regarding the assessment of the claims.

Qualifications and Competencies:

  1. A bachelor's degree or college diploma in Kinesiology, Disability Management, Physiotherapy, Psychology, Social Work, and/or experience as a Disability Specialist, Rehabilitation Consultant, Occupational Therapist, or Consultant, Massage Therapist, or any other regulated health care field.
  2. Experience or training in one of the following areas: disability insurance, life and health insurance, or human resources.
  3. Strong interpersonal skills and excellent listening skills.
  4. Strong planning, organizational, and multi-tasking skills and able to work with different priorities and timelines.
  5. Solution-oriented and known to be a decision-maker.
  6. Excellent communication skills and an interest in customer service.
  7. Bilingual in French and English is an asset.

Salary Range: $53,400-$80,100 annually



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