Bilingual Client Support Specialist
4 weeks ago
Job Summary
Foresters Financial is seeking a highly skilled Bilingual Client Support Representative to join our team. As a key member of our client support team, you will be responsible for providing exceptional support to our clients in both English and French.
Key Responsibilities
- Update the epolicy portal and system to ensure accurate and up-to-date information.
- Send Lapse Notices and email confirmations to brokers and/or MGA's as part of our Lapse Automation Process.
- Assign cancellations to Customer Service Representatives and assist with filing duties and indexing documents.
- Mail letters and cheques to clients as required.
- Update system notes and assist with some transactions.
Requirements
- Proficient in English (written and verbal) and French (written and verbal) an asset.
- Post-secondary education and administrative experience preferred.
- Excellent communication skills and strong attention to detail and accuracy.
- Ability to work independently and as part of a team.
#LI-Hybrid
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