Bilingual Client Support Manager
3 weeks ago
Futurpreneur is seeking a highly skilled and experienced Bilingual Client Support Manager to join our team. As a key member of our Client and Mentoring Experience (CMX) team, you will be responsible for overseeing, supporting, and motivating the Client Support Team to achieve its goal of supporting entrepreneurs in their Futurpreneur journey.
Key Responsibilities- Team Leadership: Build, contribute, and sustain a collaborative team with a high level of employee engagement and where employees thrive in their role.
- Client Support Operations: Respond to client inquiries, review check-in responses, and process incoming restructure requests.
- Post-Disbursement Client Experience: Improve the onboarding experience for clients, build relationships with clients, and analyze feedback to understand client needs and advocate for improvements.
- Relevant experience in business administration or a related field, or equivalent hands-on career experience.
- 3-5 years' experience in customer service, with prior experience in payment collection an asset.
- Bilingualism in French and English (spoken and written) is required.
- Demonstrated experience in managing teams, with excellent interpersonal and communication skills.
- Ability to exercise sound judgment in resolving client issues and multi-task to meet deadlines.
Futurpreneur is a national non-profit organization that empowers young, diverse entrepreneurs to start, buy, or grow their businesses in Canada. We provide loans with mentorship and resources to help entrepreneurs succeed.
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Bilingual Client Support Manager
1 month ago
Toronto, Ontario, Canada Futurpreneur Full timeAbout the RoleFuturpreneur Canada is seeking a highly skilled and experienced Bilingual Client Support Manager to join our team. As a key member of our Client and Mentoring Experience (CMX) team, you will be responsible for overseeing the Client Support Team, providing day-to-day support to young entrepreneurs, and ensuring a positive experience for our...
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Bilingual Client Support Manager
1 month ago
Toronto, Ontario, Canada Futurpreneur Full timeAbout the RoleFuturpreneur Canada is seeking a highly skilled and experienced Bilingual Client Support Manager to join our team. As a key member of our Client and Mentoring Experience (CMX) team, you will be responsible for overseeing the Client Support Team, providing day-to-day support to young entrepreneurs, and ensuring a positive experience for our...
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Bilingual Client Support Manager
1 month ago
Toronto, Ontario, Canada Futurpreneur Full timeAbout Futurpreneur CanadaFuturpreneur is a national non-profit organization that empowers young, diverse entrepreneurs to start, buy or grow their businesses in Canada. We provide loans with mentorship and resources to help them succeed.Job Title: Bilingual Client Support ManagerWe are seeking a highly motivated and experienced Bilingual Client Support...
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Bilingual Client Support Manager
1 month ago
Toronto, Ontario, Canada Futurpreneur Full timeAbout Futurpreneur CanadaFuturpreneur is a national non-profit organization that empowers young, diverse entrepreneurs to start, buy or grow their businesses in Canada. We provide loans with mentorship and resources to help them succeed.Job Title: Bilingual Client Support ManagerWe are seeking a highly motivated and experienced Bilingual Client Support...
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Bilingual Client Support Manager
3 weeks ago
Toronto, Ontario, Canada Futurpreneur Full timeDescriptionFuturpreneur is seeking a highly motivated and experienced Bilingual Client Support Manager to join our team. As a key member of our Client Support Team, you will be responsible for overseeing, supporting and motivating the team to achieve its goal of supporting entrepreneurs in their Futurpreneur journey from disbursement of their loan...
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Bilingual Client Support Manager
1 day ago
Toronto, Ontario, Canada Futurpreneur Full timeJob Title: Bilingual Client Support ManagerFuturpreneur est à la recherche d'un Gestionnaire bilingue de soutien à la clientèle pour rejoindre notre équipe.Responsabilités du posteSuperviser, soutenir et motiver l'équipe de soutien à la clientèle pour atteindre son objectif.Répondre aux demandes de renseignements des clients via...
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Bilingual Client Support Specialist
1 month ago
Toronto, Ontario, Canada IFDS Full timeBilingual Client Support Specialist Position Overview The primary responsibility of the Bilingual Client Support Specialist is to ensure the effective delivery of services to our clients. This role is centered around fostering a positive client experience by accurately addressing inquiries and providing exceptional service. As the main point of contact,...
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Bilingual Client Support Specialist
3 months ago
Toronto, Ontario, Canada IFDS Full timeBilingual Client Support Specialist Position Overview The primary responsibility of the Bilingual Client Support Specialist is to ensure the effective delivery of services to our clients. This role is centered around fostering a positive client experience by accurately addressing inquiries and providing exceptional service. As the main point of contact,...
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Bilingual Client Support Specialist
1 month ago
Toronto, Ontario, Canada IFDS Full timeBilingual Client Support Specialist - English/French Non-Permanent About Us International Financial Data Services (IFDS) is a premier provider of outsourcing and technology solutions tailored for the financial services sector. With a global presence, we cater to over 240 financial institutions, offering innovative solutions to asset managers, banks,...
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Bilingual Client Support Specialist
3 months ago
Toronto, Ontario, Canada IFDS Full timeBilingual Client Support Specialist - English/French Non-Permanent About Us International Financial Data Services (IFDS) is a premier provider of outsourcing and technology solutions tailored for the financial services sector. With a global presence, we cater to over 240 financial institutions, offering innovative solutions to asset managers, banks,...
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Bilingual Client Support Specialist
3 weeks ago
Toronto, Ontario, Canada Foresters Financial Full timeJob SummaryForesters Financial is seeking a highly skilled Bilingual Client Support Representative to join our team. As a key member of our client service team, you will be responsible for providing exceptional support to our clients in both English and French.Key ResponsibilitiesUpdate the epolicy portal and system to ensure accurate and timely...
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Client Service Manager Bilingual
2 months ago
Toronto, Ontario, Canada Scotiabank Full timeJob Title: Client Service Manager BilingualWe are seeking a highly skilled Client Service Manager Bilingual to join our team at Scotiabank. As a key member of our Client Solutions Team, you will be responsible for providing exceptional customer service to our clients, while also contributing to the overall success of our organization.Key...
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Client Service Manager Bilingual
2 months ago
Toronto, Ontario, Canada Scotiabank Full timeJob Title: Client Service Manager BilingualWe are seeking a highly skilled Client Service Manager Bilingual to join our team at Scotiabank. As a key member of our Client Solutions Team, you will be responsible for providing exceptional customer service to our clients, while also contributing to the overall success of our organization.Key...
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Client Service Manager Bilingual
2 months ago
Toronto, Ontario, Canada Scotiabank Full timeJob Title: Client Service Manager BilingualWe are seeking a highly skilled Client Service Manager Bilingual to join our team at Scotiabank. As a key member of our Client Solutions Team, you will be responsible for providing exceptional customer service to our clients, while also contributing to the overall success of our organization.Key...
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Client Service Manager Bilingual
2 months ago
Toronto, Ontario, Canada Scotiabank Full timeJob Title: Client Service Manager BilingualWe are seeking a highly skilled Client Service Manager Bilingual to join our team at Scotiabank. As a key member of our Client Solutions Team, you will be responsible for providing exceptional customer service to our clients, while also contributing to the overall success of our organization.Key...
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Client Service Manager Bilingual
1 month ago
Toronto, Ontario, Canada Scotiabank Full timeJob Title: Client Service Manager BilingualWe are seeking a highly skilled Client Service Manager Bilingual to join our team at Scotiabank. As a key member of our Client Solutions Team, you will be responsible for providing exceptional customer service to our clients, while also contributing to the overall success of our organization.Key...
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Client Service Manager Bilingual
1 month ago
Toronto, Ontario, Canada Scotiabank Full timeJob Title: Client Service Manager BilingualWe are seeking a highly skilled Client Service Manager Bilingual to join our team at Scotiabank. As a key member of our Client Solutions Team, you will be responsible for providing exceptional customer service to our clients, while also contributing to the overall success of our organization.Key...
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Client Service Manager Bilingual
1 month ago
Toronto, Ontario, Canada Scotiabank Full timeJob Title: Client Service Manager BilingualWe are seeking a highly skilled Client Service Manager Bilingual to join our team at Scotiabank. As a key member of our Client Solutions Team, you will be responsible for providing exceptional customer service to our clients, while also contributing to the overall success of our organization.Key...
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Client Service Manager Bilingual
1 month ago
Toronto, Ontario, Canada Scotiabank Full timeJob Title: Client Service Manager BilingualWe are seeking a highly skilled Client Service Manager Bilingual to join our team at Scotiabank. As a key member of our Client Solutions Team, you will be responsible for providing exceptional customer service to our clients, while also contributing to the overall success of our organization.Key...
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Client Service Manager Bilingual
2 months ago
Toronto, Ontario, Canada Scotiabank Full timeJob Title: Client Service Manager BilingualWe are seeking a highly skilled Client Service Manager Bilingual to join our team at Scotiabank. As a key member of our Client Solutions Team, you will be responsible for providing exceptional customer service to our clients, while also contributing to the overall success of our organization.Key...