Bilingual Sales Onboarding Specialist
4 weeks ago
Questrade Financial Group is committed to helping our customers achieve financial success and security. We are seeking a Bilingual Sales Onboarding Specialist to join our team.
This role is an important sales position across the Questrade enterprise. As a primary point of contact during the initial onboarding journey for customers, the objective of a Bilingual Sales Onboarding Specialist is to create and foster a positive sales relationship with Questrade clients.
Responsibilities:
- Helping Canadians become financially successful and secure
- Interacting and building relationships with customers through primary and secondary channels
- Handling a high volume of inbound sales interactions per day
- Working in a hybrid role environment and supporting multiple inbound channels
- Consistently providing an exemplary customer experience
- Educating customers on Questrade's trading platforms, products and services
- Ensuring a smooth onboarding journey from start to finish
Requirements:
- 1+ years' of experience in sales in a customer-centric environment
- Fully Bilingual in English and French, both verbal and written
- Effective communicator and a quick learner
- Available to work rotating 8-hour shifts, including evenings
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