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Sales Team Lead

2 months ago

Jordan Station, Ontario, Canada Esso Full time
Job Title: Sales Supervisor

As a Sales Supervisor at Esso, you will be responsible for leading a team of sales professionals to achieve sales targets and provide excellent customer service.

Key Responsibilities:
  • Authorize Payments: Ensure accurate and timely payment processing for customers.
  • Order Merchandise: Coordinate with suppliers to ensure timely delivery of merchandise.
  • Authorize Returns: Process returns and refunds in accordance with company policies.
  • Prepare Sales Reports: Analyze sales data to identify trends and areas for improvement.
  • Resolve Customer Issues: Address customer complaints and concerns in a professional and timely manner.
  • Inventory Management: Oversee inventory levels and ensure accurate stock counts.
  • Team Leadership: Supervise and coordinate the activities of sales team members.
  • Performance Reviews: Conduct regular performance reviews to ensure team members are meeting expectations.
Work Conditions and Physical Capabilities:
  • Attention to Detail: Maintain accurate records and ensure attention to detail in all aspects of the job.
  • Physical Demands: Combination of sitting, standing, and walking.
Personal Suitability:
  • Interpersonal Skills: Develop and maintain effective relationships with customers and team members.
  • Communication Skills: Excellent oral and written communication skills.
  • Organizational Skills: Prioritize tasks and manage time effectively.
  • Reliability: Demonstrate reliability and a strong work ethic.
  • Team Player: Collaborate with team members to achieve sales targets.
  • Judgement: Make sound judgements in a fast-paced environment.
  • Ability to Multitask: Prioritize tasks and manage multiple responsibilities.

Work Term: Permanent

Work Language: English

Hours: 35 hours per week