Banquet Lead

**We are excited to announce the opening of our newly renovated facility, The Shore and The Jordan Hotel.**
- Savour the View ~ Savour the Moment_

Located in Jordan, Ontario, **The Shore** offers stunning views and fabulous food. We offer a contemporary casual concept, featuring exceptional seafood, artisanal pizza, signature prime rib and local wines from the Niagara region. Guests can enjoy the lake view from inside our glass-walled dining room, or from our stunning patio.

Job Summary:
We are seeking a skilled Banquet Lead to join our special events team. Reporting to the Wedding and Special Events Manager, the Banquet Lead plays a crucial role in supporting the smooth operation of banquets and events within a hospitality or catering environment. This position involves various tasks related to setting up, serving, and cleaning up after events, ensuring that guests have a positive experience. This role requires providing friendly and efficient guest service, and completion of occasional administrative duties according to need.

If you have a passion for special events and possess strong leadership skills, we want to hear from you.

Duties and responsibilities include, but are not limited to:

- Assisting in the supervision and direction of Banquet Staff during set up/tear down and all events
- Ensure that excellent levels of service are being delivered to event guests during service.
- Maintain a positive attitude that promotes teamwork
- Assist in the set up and tear down of all events, including arranging tables, chairs, linens, and decorations. Set up audiovisual equipment, lighting, and other technical components as needed.
- Assist with food service and bartending during all weddings, events and meetings when needed
- Maintain an onsite presence during all meetings, events and wedding
- Act as Manager in the absence of Wedding and Special Events Manager during events
- Oversee that established quality standards for timely delivery, presentation is exceeded
- Bring any customer concerns/suggestions to the attention of the Manager
- Provide attentive and courteous service to guests, responding promptly to their requests and inquiries.
- Ensure all safety regulations are implemented and followed
- All other duties as assigned by Wedding and Special Events Manager

Qualifications and Experience:

- College or University, diploma/degree in Hospitality, Events Management or related program
- SmartServe certified is required
- Bartending and serving experience
- Previous experience with working events and banquets
- Must have reliable transportation. We are not on bus route
- Strong communication and interpersonal skills, both written and oral.
- Strong analytical/decision-making skills.
- A positive and team-oriented attitude.
- Must be able to work with mínimal supervision and have a strong initiative.
- Ability to multi-task in a fast paced environment.
- Passionate and productive leadership skills
- Meticulous attention to detail
- Strong organizational, supervisory and communication skills
- Ability to move furniture unassisted and lift 25+ lbs

We are conducting an internal and external search simultaneously. We wish to thank all applicants for their interest; only those applicants selected for an interview will be contacted.
- Phone: 905-562-4155 Ext 0

**Job Type**: Part-time

Pay: $18.00-$20.00 per hour

Expected hours: 10 - 30 per week

**Benefits**:

- Dental care
- Discounted or free food
- Employee assistance program
- Life insurance
- On-site parking
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- Evening shift
- Every Weekend
- Holidays
- Monday to Friday
- Morning shift
- Night shift
- Weekends as needed

Supplemental pay types:

- Tips

Ability to commute/relocate:

- Jordan, ON L0R 1S0: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Have you obtained a degree or diploma in hospitality, events management or related program?

**Experience**:

- customer service: 1 year (required)
- bartending and serving: 1 year (required)
- leading special events and banquet: 1 year (preferred)

Licence/Certification:

- Smart Serve Certificate (required)
- Safe Food Handling (preferred)

Work Location: In person