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Clerical Support Specialist
1 month ago
We are seeking a highly organized and detail-oriented Clerical Support Specialist to join our team at the Provincial Health Services Authority. As a key member of our Regional Programs team, you will provide administrative support to our multi-disciplinary team, ensuring the smooth operation of our services.
Key Responsibilities- Provide clerical support services, including transcribing medical dictation, operating a multi-line switchboard, and maintaining data using spreadsheet and database software.
- Assist with reception services, including responding to inquiries, taking/relaying messages, and redirecting callers to appropriate personnel.
- Process referrals and enter client data into computer systems, databases, and other software programs.
- Maintain client charts, schedules, and records, ensuring accuracy and completeness.
- Perform a variety of clerical functions, including operating a facsimile and/or photocopier, and distributing information as requested.
- Participate in team meetings and contribute to on-going team planning, development, evaluation, and quality improvement activities.
- Grade 12, graduation from an approved program in medical transcription, and one (1) year of recent, related experience, or an equivalent combination of education, training, and experience.
- Ability to keyboard at 60 wpm.
- Ability to communicate effectively both verbally and in writing.
- Ability to deal with others effectively.
- Physical ability to carry out the duties of the position.
- Ability to organize work.
- Ability to operate related equipment.
- A comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
- Annual statutory holidays (13) with generous vacation entitlement and accruement.
- PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
- Perks include access to fitness classes and discounts to 350 BC-wide recreational programs, travel, technology, car and bike sharing, and more.
